Availity incident

CBSAB - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 9, 2026 affecting CBSAB, lasting 70d 16h. The incident has been resolved; the full update timeline is below.

Started
May 09, 2026, 08:25 AM UTC
Resolved
Jul 19, 2026, 12:33 AM UTC
Duration
70d 16h
Detected by Pingoru
May 09, 2026, 08:25 AM UTC

Affected components

CBSAB

Update timeline

  1. identified May 09, 2026, 08:25 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jul 19, 2026, 12:33 AM UTC

    This incident has been resolved.