Availity incident

ODM VERSANT CARESOURCE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 9, 2026 affecting ODM VERSANT CARESOURCE, lasting 104d 12h. The incident has been resolved; the full update timeline is below.

Started
May 09, 2026, 10:01 AM UTC
Resolved
Aug 21, 2026, 10:20 PM UTC
Duration
104d 12h
Detected by Pingoru
May 09, 2026, 10:01 AM UTC

Affected components

ODM VERSANT CARESOURCE

Update timeline

  1. identified May 09, 2026, 10:01 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Aug 21, 2026, 10:20 PM UTC

    This incident has been resolved.