Availity incident

ODM VERSANT CARESOURCE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting ODM VERSANT CARESOURCE, which began 1h ago. The vendor's full update timeline is below.

Started
May 09, 2026, 10:01 AM UTC
Resolved
Ongoing
Duration
● 1h 11m
Detected by Pingoru
May 09, 2026, 10:01 AM UTC

Affected components

ODM VERSANT CARESOURCE

Update timeline

  1. identified May 09, 2026, 10:01 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.