Availity Outage History
Availity major outage · 47 active incidents · 99 long-running issues View live status →Pingoru has recorded 1,933 incidents for Availity: 1,900 in the last 12 months and 851 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 190 | 720 of 720 (100%) |
| May 2026 | 309 | 744 of 744 (100%) |
| June 2026 | 276 | 720 of 720 (100%) |
| July 2026 | 256 | 744 of 744 (100%) |
| August 2026 | 308 | 744 of 744 (100%) |
| September 2026 | 236 | 720 of 720 (100%) |
| October 2026 | 289 | 601 of 601 (100%) |
Incidents, newest first
Notice May 6, 2026 IL621 - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 3d 7h IL621
Started May 06, 2026, 04:48 PM UTC· resolved May 10, 2026, 12:37 AM UTC
- identified May 06, 2026, 04:48 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 10, 2026, 12:37 AM UTC
This incident has been resolved.
Notice May 6, 2026 BLUE CROSS COMMUNITY OPTIONS - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 107d 7h BLUE CROSS COMMUNITY OPTIONS
Started May 06, 2026, 02:30 PM UTC· resolved Aug 21, 2026, 10:20 PM UTC
- identified May 06, 2026, 02:30 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Invalid Response errors. Customers are receiving AV07/VT06_007/VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:20 PM UTC
This incident has been resolved.
Notice May 6, 2026 CENTENE CORPORATION - HCSR Detailed Auth/Referral - HCSR Detailed Auth/Referral transactions are currently unavailable. 5h 37m CENTENE CORPORATION
Started May 06, 2026, 05:11 AM UTC· resolved May 06, 2026, 10:49 AM UTC
- identified May 06, 2026, 05:11 AM UTC
We are seeing HCSR Detailed Auth/Referral transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 06, 2026, 10:49 AM UTC
This incident has been resolved.
Notice May 5, 2026 CAPITAL HEALTH PLAN - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 1h 16m CAPITAL HEALTH PLAN
Started May 05, 2026, 08:47 PM UTC· resolved May 05, 2026, 10:04 PM UTC
- identified May 05, 2026, 08:47 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We are researching internally. Availity continues to monitor for resolution.
- resolved May 05, 2026, 10:04 PM UTC
This incident has been resolved.
Notice May 5, 2026 Multiple Payers - FALLON COMMUNITY HEALTH PLAN, DAVIS VISION, HIPNY, PARKLAND COMMUNITY HEALTH PLAN, EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI), EMBLM, 100347, GHI - GROUP HEALTH INC, EL PASO FIRST HEALTH PLANS - CHIP, CONNECTICARE MEDICARE, USHL ... 1h 55m FALLON COMMUNITY HEALTH PLAN, DAVIS VISION, HIPNY, PARKLAND COMMUNITY HEALTH PLAN and 7 more
Started May 05, 2026, 01:21 PM UTC· resolved May 05, 2026, 03:17 PM UTC
- identified May 05, 2026, 01:21 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with Invalid Response/"Unauthorized - Account is currently locked. Please try again later." errors. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 05, 2026, 03:17 PM UTC
This incident has been resolved.
Notice May 4, 2026 HUMANA - Multiple Transactions - Due to scheduled maintenance Claims, Eligibility & Benefit, & Claim Status transactions will be unavailable from Wed, 5/6/2026, at 9:00pm ET to Thurs, 5/7/2026, at 1:00am ET. Claims submitted during this time will be r... 27d 17h HUMANA
Started May 04, 2026, 09:47 PM UTC· resolved Jun 01, 2026, 03:11 PM UTC
- scheduled May 04, 2026, 09:47 PM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Institutional Claims, Professional Claims and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice May 4, 2026 Multiple Payers - BCBS SOUTH CAROLINA, BCBS South Carolina - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are experiencing intermittent failures. 4h 7m BCBS SOUTH CAROLINA, BCBS South Carolina
Started May 04, 2026, 12:46 PM UTC· resolved May 04, 2026, 04:54 PM UTC
- identified May 04, 2026, 12:46 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified May 04, 2026, 04:23 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 04, 2026, 04:54 PM UTC
This incident has been resolved.
Notice May 4, 2026 Multiple Payers - Healthcare Management Administrators, REGENCE GROUP ADMINISTRATORS, RGA of Idaho - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 2d 14h Healthcare Management Administrators, REGENCE GROUP ADMINISTRATORS
Started May 04, 2026, 07:25 AM UTC· resolved May 06, 2026, 09:26 PM UTC
- identified May 04, 2026, 07:25 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified May 04, 2026, 04:21 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified May 04, 2026, 09:25 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified May 05, 2026, 08:56 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 06, 2026, 09:26 PM UTC
This incident has been resolved.
Notice May 4, 2026 Multiple Payers - HUMANA, Humana Dental Non Claims, HUMANA, HUMANA HEALTHY HORIZON OH MEDICAID, HUMANA LONG TERM CARE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 1h 38m HUMANA LONG TERM CARE, HUMANA, Humana Dental Non Claims, HUMANA HEALTHY HORIZON OH MEDICAID
Started May 04, 2026, 03:37 AM UTC· resolved May 04, 2026, 05:15 AM UTC
- identified May 04, 2026, 03:37 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified May 04, 2026, 03:38 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 04, 2026, 05:15 AM UTC
This incident has been resolved.
Notice May 4, 2026 BCBS of Kansas - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 4h 48m BCBS of Kansas
Started May 04, 2026, 12:29 AM UTC· resolved May 04, 2026, 05:18 AM UTC
- identified May 04, 2026, 12:29 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
- resolved May 04, 2026, 05:18 AM UTC
This incident has been resolved.
Notice May 4, 2026 HUMANA - Multiple Transactions - HCSR Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions are currently unavailable. 2h 13m HUMANA
Started May 04, 2026, 12:23 AM UTC· resolved May 04, 2026, 02:37 AM UTC
- identified May 04, 2026, 12:23 AM UTC
We are seeing HCSR Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 04, 2026, 02:37 AM UTC
This incident has been resolved.
Notice May 3, 2026 Multiple Payers - PARKLAND COMMUNITY HEALTH PLAN, EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI), EMBLM - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 20h 42m EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI), EMBLM, PARKLAND COMMUNITY HEALTH PLAN
Started May 03, 2026, 08:28 AM UTC· resolved May 04, 2026, 05:11 AM UTC
- identified May 03, 2026, 08:28 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 04, 2026, 05:11 AM UTC
This incident has been resolved.
Notice May 3, 2026 BLUECROSS BLUESHIELD OF MASSACHUSETTS - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. 21h 57m BLUECROSS BLUESHIELD OF MASSACHUSETTS
Started May 03, 2026, 08:16 AM UTC· resolved May 04, 2026, 06:13 AM UTC
- identified May 03, 2026, 08:16 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
- resolved May 04, 2026, 06:13 AM UTC
This incident has been resolved.
Notice May 3, 2026 MOLINA OHIO MEDICAID MCE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 1d 1h MOLINA OHIO MEDICAID MCE
Started May 03, 2026, 07:43 AM UTC· resolved May 04, 2026, 09:02 AM UTC
- identified May 03, 2026, 07:43 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 04, 2026, 09:02 AM UTC
This incident has been resolved.
Notice May 3, 2026 TRICARE Overseas - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 1d TRICARE Overseas
Started May 03, 2026, 05:00 AM UTC· resolved May 04, 2026, 05:50 AM UTC
- identified May 03, 2026, 05:00 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 04, 2026, 05:50 AM UTC
This incident has been resolved.
Notice May 3, 2026 Multiple Payers - HORIZON BCBS NEW JERSEY, BCNJC, 22326, HORIZONBCBSNJ_WEB, BRAVEN HEALTH - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 1d 12h BCNJC, HORIZON BCBS NEW JERSEY, 22326, HORIZONBCBSNJ_WEB and 1 more
Started May 03, 2026, 01:54 AM UTC· resolved May 04, 2026, 02:01 PM UTC
- identified May 03, 2026, 01:54 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 04, 2026, 02:01 PM UTC
This incident has been resolved.
Notice May 2, 2026 OREGON MEDICAID - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures. 1d 7h OREGON MEDICAID
Started May 02, 2026, 10:44 PM UTC· resolved May 04, 2026, 05:53 AM UTC
- identified May 02, 2026, 10:44 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved May 04, 2026, 05:53 AM UTC
This incident has been resolved.
Notice May 2, 2026 UMWA HEALTH AND RETIREMENT FUNDS - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – UMWA HEALTH AND RETIREMENT FUNDS
Started May 02, 2026, 03:01 PM UTC· resolved May 02, 2026, 03:01 PM UTC
- resolved May 02, 2026, 03:01 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 5/2/2026, 11:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice May 2, 2026 Multiple Payers - MEDICAHEALTHPLANS, MEDICA GOVERNMENT PROGRAMS - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable. 12h 53m MEDICAHEALTHPLANS, MEDICA GOVERNMENT PROGRAMS
Started May 02, 2026, 09:59 AM UTC· resolved May 02, 2026, 10:52 PM UTC
- identified May 02, 2026, 09:59 AM UTC
We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 02, 2026, 10:52 PM UTC
This incident has been resolved.
Notice May 2, 2026 MEDICAID MICHIGAN - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. 12h 50m MEDICAID MICHIGAN
Started May 02, 2026, 09:56 AM UTC· resolved May 02, 2026, 10:46 PM UTC
- identified May 02, 2026, 09:56 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 02, 2026, 10:46 PM UTC
This incident has been resolved.
Notice May 2, 2026 INLAND EMPIRE HEALTH PLAN - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. 12h 48m INLAND EMPIRE HEALTH PLAN
Started May 02, 2026, 09:54 AM UTC· resolved May 02, 2026, 10:42 PM UTC
- identified May 02, 2026, 09:54 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 02, 2026, 10:42 PM UTC
This incident has been resolved.
Notice May 2, 2026 MEDMC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 77d 14h MEDMC
Started May 02, 2026, 09:52 AM UTC· resolved Jul 19, 2026, 12:06 AM UTC
- identified May 02, 2026, 09:52 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 19, 2026, 12:06 AM UTC
This incident has been resolved.
Notice May 2, 2026 MEDICAID NORTH DAKOTA - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. – MEDICAID NORTH DAKOTA
Started May 02, 2026, 08:41 AM UTC· resolved May 02, 2026, 08:41 AM UTC
- resolved May 02, 2026, 08:41 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: As of 5/2/2026, 3:30:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice May 2, 2026 HUMANA - Multiple Transactions - HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Detailed Auth/Referral transactions are currently unavailable. – HUMANA
Started May 02, 2026, 07:58 AM UTC· resolved May 02, 2026, 07:58 AM UTC
- resolved May 02, 2026, 07:58 AM UTC
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 5/2/2026, 3:23:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice May 2, 2026 PROMINENCE HEALTH PLAN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. – PROMINENCE HEALTH PLAN
Started May 02, 2026, 07:55 AM UTC· resolved May 02, 2026, 07:55 AM UTC
- resolved May 02, 2026, 07:55 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 5/1/2026, 11:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.