Availity incident

BUCKEYE COMMUNITY HEALTH PLAN - Multiple Transactions - Health Care Services Inquiry and HCSR Outpatient Auth transactions are experiencing intermittent failures.

Availity experienced a notice incident on May 6, 2026 affecting BUCKEYE COMMUNITY HEALTH PLAN, lasting 107d 2h. The incident has been resolved; the full update timeline is below.

Started: May 06, 2026, 07:20 PM UTC
Resolved: Aug 21, 2026, 10:20 PM UTC
Duration: 107d 2h
Detected by Pingoru: May 06, 2026, 07:20 PM UTC

Affected components

BUCKEYE COMMUNITY HEALTH PLAN

Update timeline

identified May 06, 2026, 07:20 PM UTC

We are seeing Health Care Services Inquiry and HCSR Outpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved Aug 21, 2026, 10:20 PM UTC

This incident has been resolved.