Availity incident

IMAGINE360 ADMINISTRATORS (GPA) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting IMAGINE360 ADMINISTRATORS (GPA), which began 19h ago. The vendor's full update timeline is below.

Started
May 16, 2026, 08:22 AM UTC
Resolved
Ongoing
Duration
● 18h 41m
Detected by Pingoru
May 16, 2026, 08:22 AM UTC

Affected components

IMAGINE360 ADMINISTRATORS (GPA)

Update timeline

  1. identified May 16, 2026, 08:22 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/VT06_013 errors. Customers are receiving VT05_035 and Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.