Availity incident

IMAGINE360 ADMINISTRATORS (GPA) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Availity experienced a notice incident on May 16, 2026 affecting IMAGINE360 ADMINISTRATORS (GPA), lasting 6d 22h. The incident has been resolved; the full update timeline is below.

Started: May 16, 2026, 08:22 AM UTC
Resolved: May 23, 2026, 06:44 AM UTC
Duration: 6d 22h
Detected by Pingoru: May 16, 2026, 08:22 AM UTC

Affected components

IMAGINE360 ADMINISTRATORS (GPA)

Update timeline

identified May 16, 2026, 08:22 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/VT06_013 errors. Customers are receiving VT05_035 and Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved May 23, 2026, 06:44 AM UTC

This incident has been resolved.