Availity incident

TUFTS HEALTH PLAN - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting TUFTS HEALTH PLAN, which began 1h ago. The vendor's full update timeline is below.

Started
May 14, 2026, 10:33 PM UTC
Resolved
Ongoing
Duration
● 1h 10m
Detected by Pingoru
May 14, 2026, 10:33 PM UTC

Affected components

TUFTS HEALTH PLAN

Update timeline

  1. identified May 14, 2026, 10:33 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.