Availity incident

WELLCARE NEW YORK - Health Care Services Inquiry - Health Care Services Inquiry transactions are experiencing intermittent failures.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 13, 2026 affecting WELLCARE NEW YORK, lasting 4h 32m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 03:36 PM UTC
Resolved
May 13, 2026, 08:08 PM UTC
Duration
4h 32m
Detected by Pingoru
May 13, 2026, 03:36 PM UTC

Affected components

WELLCARE NEW YORK

Update timeline

  1. identified May 13, 2026, 03:36 PM UTC

    We are seeing Health Care Services Inquiry transactions failing with Timeout/No Response Received errors. Customers are receiving AV01 errors. Next Steps and ETA for resolution: Availity continues to monitor for resolution.

  2. resolved May 13, 2026, 08:08 PM UTC

    This incident has been resolved.