Availity Outage History
Availity major outage · 47 active incidents · 99 long-running issues View live status →Pingoru has recorded 1,933 incidents for Availity: 1,900 in the last 12 months and 851 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 190 | 720 of 720 (100%) |
| May 2026 | 309 | 744 of 744 (100%) |
| June 2026 | 276 | 720 of 720 (100%) |
| July 2026 | 256 | 744 of 744 (100%) |
| August 2026 | 308 | 744 of 744 (100%) |
| September 2026 | 236 | 720 of 720 (100%) |
| October 2026 | 289 | 600 of 600 (100%) |
Incidents, newest first
Notice May 22, 2026 AMBETTER HEALTH - 270 - The member data that will be displayed after your search (status, network, plan), is specific to the member and should NOT be used as an indication of the provider’s network participation. Refer to your provider contract to dete... 91d 9h AMBETTER HEALTH
Started May 22, 2026, 01:19 PM UTC· resolved Aug 21, 2026, 10:20 PM UTC
- identified May 22, 2026, 01:19 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified May 22, 2026, 06:12 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified May 26, 2026, 06:38 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:20 PM UTC
This incident has been resolved.
Notice May 21, 2026 ALLEGIANCE BENEFIT PLAN - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 6h 2m ALLEGIANCE BENEFIT PLAN
Started May 21, 2026, 03:46 PM UTC· resolved May 21, 2026, 09:48 PM UTC
- identified May 21, 2026, 03:46 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving AV01/VT05 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified May 21, 2026, 03:47 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving AV01/VT05 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 21, 2026, 09:48 PM UTC
This incident has been resolved.
Notice May 21, 2026 Multiple Payers - BCBS MICHIGAN, 00710P, BCBS MICHIGAN INSTITUTIONAL - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are experiencing intermittent failures. 1d 9h BCBS MICHIGAN, 00710P, BCBS MICHIGAN INSTITUTIONAL
Started May 21, 2026, 01:32 PM UTC· resolved May 22, 2026, 10:50 PM UTC
- identified May 21, 2026, 01:32 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We received a notice from the payer that they are experiencing issues. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 22, 2026, 10:50 PM UTC
This incident has been resolved.
Notice May 21, 2026 Multiple Payers - WELLCARE PRIME BY ABSOLUTE TOTAL CARE, Wellcare, AMBETTER FROM FIDELIS CARE, WELLCARE NEW YORK, WELLCARE OF NORTH CAROLINA, WELLCARE NORTH CAROLINA BY CELTIC HEALTH PLAN, WELLCARE DELAWARE, WELLCARE NC, Absolute Total Care Behavioral ... 4h 10m Wellcare, WELLCARE PRIME BY ABSOLUTE TOTAL CARE, AMBETTER FROM FIDELIS CARE, WELLCARE NEW YORK and 28 more
Started May 21, 2026, 01:12 PM UTC· resolved May 21, 2026, 05:22 PM UTC
- identified May 21, 2026, 01:12 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 21, 2026, 05:22 PM UTC
This incident has been resolved.
Notice May 21, 2026 Multiple Payers - MVP HEALTH CARE, MVP - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 1d 10h MVP HEALTH CARE, MVP
Started May 21, 2026, 12:26 PM UTC· resolved May 22, 2026, 10:48 PM UTC
- identified May 21, 2026, 12:26 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AR02 errors. Customers are receiving AR02 errors. Next Steps and ETA for resolution: We are researching internally. Availity continues to monitor for resolution.
- resolved May 22, 2026, 10:48 PM UTC
This incident has been resolved.
Notice May 21, 2026 Multiple Payers - HUMANA, HUMANA LONG TERM CARE, Humana Dental Non Claims - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 1h 50m HUMANA LONG TERM CARE, HUMANA, Humana Dental Non Claims
Started May 21, 2026, 08:11 AM UTC· resolved May 21, 2026, 10:02 AM UTC
- identified May 21, 2026, 08:11 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 21, 2026, 10:02 AM UTC
This incident has been resolved.
Notice May 20, 2026 WELLMARK BCBS (IOWA, SOUTH DAKOTA) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 10h 28m WELLMARK BCBS (IOWA, SOUTH DAKOTA)
Started May 20, 2026, 07:19 AM UTC· resolved May 20, 2026, 05:48 PM UTC
- identified May 20, 2026, 07:19 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT05_035 errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 20, 2026, 05:48 PM UTC
This incident has been resolved.
Notice May 20, 2026 BCNJC - Multiple Transactions - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures. 54m BCNJC
Started May 20, 2026, 01:37 AM UTC· resolved May 20, 2026, 02:31 AM UTC
- identified May 20, 2026, 01:37 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT05_035 errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified May 20, 2026, 01:41 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 20, 2026, 02:31 AM UTC
This incident has been resolved.
Notice May 19, 2026 HEALTHPLANS INC - 270 - Eligibility and Benefits Inquiry transactions are now processing normally. –
Started May 19, 2026, 10:10 PM UTC· resolved May 19, 2026, 10:10 PM UTC
- resolved May 19, 2026, 10:10 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: As of 5/19/2026, 12:00:00 PM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice May 19, 2026 Multiple Payers - BCBSAR, SKAI BLUE CROSS BLUE SHIELD, BCBSAR - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 5h 55m BCBSAR, SKAI BLUE CROSS BLUE SHIELD
Started May 19, 2026, 04:14 PM UTC· resolved May 19, 2026, 10:10 PM UTC
- identified May 19, 2026, 04:14 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 19, 2026, 10:10 PM UTC
This incident has been resolved.
Notice May 19, 2026 Multiple Payers - WELLCARE PRIME BY ABSOLUTE TOTAL CARE, Wellcare, AMBETTER FROM FIDELIS CARE, WELLCARE NEW YORK, WELLCARE DELAWARE, WELLCARE KENTUCKY, TRILLIUM HEALTH RESOURCES, YOUTHCARE HEALTHCHOICE ILLINOIS, WELLCARE BY OHANA HEALTH PLAN, WELLCARE ... 2h 16m Wellcare, CENTENE, BUCKEYE COMMUNITY HEALTH PLAN, ABSOLUTE TOTAL CARE and 25 more
Started May 19, 2026, 01:37 PM UTC· resolved May 19, 2026, 03:53 PM UTC
- identified May 19, 2026, 01:37 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with timeout errors. Customers are receiving AV01 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 19, 2026, 03:53 PM UTC
This incident has been resolved.
Notice May 19, 2026 BCDCC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 15h 56m BCDCC
Started May 19, 2026, 06:15 AM UTC· resolved May 19, 2026, 10:11 PM UTC
- identified May 19, 2026, 06:15 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have been notified by the payer CareFirst of a system issue which is affecting their ability to respond to real-time Eligibility & Benefits Inquiry. The payer is working diligently to identify the cause of this issue and restore normal processing of Eligibility & Benefits Inquiry. "CareFirst" refers to CareFirst BlueCross BlueShield or Care First BlueChoice, Inc. Availity continues to monitor for resolution.
- resolved May 19, 2026, 10:11 PM UTC
This incident has been resolved.
Notice May 19, 2026 PPHPC - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable. 16h 7m PPHPC
Started May 19, 2026, 06:05 AM UTC· resolved May 19, 2026, 10:13 PM UTC
- identified May 19, 2026, 06:05 AM UTC
We are seeing Claim Status Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 19, 2026, 10:13 PM UTC
This incident has been resolved.
Notice May 19, 2026 Healthcare Management Administrators - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 59m Healthcare Management Administrators
Started May 19, 2026, 04:06 AM UTC· resolved May 19, 2026, 05:05 AM UTC
- identified May 19, 2026, 04:06 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 19, 2026, 05:05 AM UTC
This incident has been resolved.
Notice May 18, 2026 FIDELIS CARE NEW YORK - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 1h 8m FIDELIS CARE NEW YORK
Started May 18, 2026, 11:07 PM UTC· resolved May 19, 2026, 12:15 AM UTC
- identified May 18, 2026, 11:07 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 19, 2026, 12:15 AM UTC
This incident has been resolved.
Notice May 18, 2026 HEALTHPLANS INC - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures. 23h 14m HEALTHPLANS INC
Started May 18, 2026, 10:59 PM UTC· resolved May 19, 2026, 10:14 PM UTC
- identified May 18, 2026, 10:59 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 19, 2026, 10:14 PM UTC
This incident has been resolved.
Notice May 18, 2026 VANTAGE HEALTH PLAN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 1d 22h VANTAGE HEALTH PLAN
Started May 18, 2026, 10:26 PM UTC· resolved May 20, 2026, 09:18 PM UTC
- identified May 18, 2026, 10:26 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 20, 2026, 09:18 PM UTC
This incident has been resolved.
Notice May 18, 2026 BCBS of Kansas City - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 95d BCBS of Kansas City
Started May 18, 2026, 09:36 PM UTC· resolved Aug 21, 2026, 10:20 PM UTC
- identified May 18, 2026, 09:36 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:20 PM UTC
This incident has been resolved.
Notice May 18, 2026 MAGELLAN HEALTH - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 2h 16m MAGELLAN HEALTH
Started May 18, 2026, 08:56 PM UTC· resolved May 18, 2026, 11:12 PM UTC
- identified May 18, 2026, 08:56 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 18, 2026, 11:12 PM UTC
This incident has been resolved.
Notice May 18, 2026 Multiple Payers - Wellcare, WELLCARE OF NORTH CAROLINA, WELLCARE KENTUCKY, WELLCARE NEW YORK, 'OHANA HEALTH PLAN, WELLCARE BY OHANA HEALTH PLAN, WELLCARE - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth,... 8h 26m Wellcare, WELLCARE OF NORTH CAROLINA, WELLCARE KENTUCKY, WELLCARE NEW YORK and 3 more
Started May 18, 2026, 05:18 PM UTC· resolved May 19, 2026, 01:44 AM UTC
- identified May 18, 2026, 05:18 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 19, 2026, 01:44 AM UTC
This incident has been resolved.
Notice May 18, 2026 Multiple Payers - AETNA, ALLINA HEALTH, AETNA BETTER HEALTH - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral, HCSR Referral, HCSR Void and HCSR Update transactions are curren... 2h 27m AETNA, ALLINA HEALTH, AETNA BETTER HEALTH
Started May 18, 2026, 03:37 PM UTC· resolved May 18, 2026, 06:04 PM UTC
- identified May 18, 2026, 03:37 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral, HCSR Referral, HCSR Void and HCSR Update transactions failing with AAA*42/AV07 errors. Customers are receiving AAA*42/AV07 errors. Next Steps and ETA for resolution: We received a notice from the payer that they are experiencing issues. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 18, 2026, 06:04 PM UTC
This incident has been resolved.
Notice May 18, 2026 PASSPORT ADVANTAGE - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable. 2h 7m PASSPORT ADVANTAGE
Started May 18, 2026, 07:47 AM UTC· resolved May 18, 2026, 09:54 AM UTC
- identified May 18, 2026, 07:47 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 18, 2026, 09:54 AM UTC
This incident has been resolved.
Notice May 18, 2026 Multiple Payers - Auxiant, AUXIANT - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 95d 15h Auxiant, AUXIANT
Started May 18, 2026, 06:51 AM UTC· resolved Aug 21, 2026, 10:20 PM UTC
- identified May 18, 2026, 06:51 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:20 PM UTC
This incident has been resolved.
Notice May 18, 2026 OPTUM MEDICAL NETWORK (LIFEPRINT NETWORK) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 27m OPTUM MEDICAL NETWORK (LIFEPRINT NETWORK)
Started May 18, 2026, 05:39 AM UTC· resolved May 18, 2026, 06:07 AM UTC
- identified May 18, 2026, 05:39 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 18, 2026, 06:07 AM UTC
This incident has been resolved.
Notice May 18, 2026 Multiple Payers - HUMANA, Humana Dental Non Claims, HUMANA HEALTHY HORIZON OH MEDICAID - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 1h 53m HUMANA, Humana Dental Non Claims, HUMANA HEALTHY HORIZON OH MEDICAID
Started May 18, 2026, 03:48 AM UTC· resolved May 18, 2026, 05:42 AM UTC
- identified May 18, 2026, 03:48 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 18, 2026, 05:42 AM UTC
This incident has been resolved.