Availity incident

Multiple Payers - HUMANA, HUMANA, Humana Dental Non Claims, HUMANA HEALTHY HORIZON OH MEDICAID, CompBenefits, HUMANA LONG TERM CARE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 14, 2026 affecting HUMANA LONG TERM CARE and HUMANA and 1 more component, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 01:37 AM UTC
Resolved
May 14, 2026, 02:32 AM UTC
Duration
55m
Detected by Pingoru
May 14, 2026, 01:37 AM UTC

Affected components

HUMANA LONG TERM CAREHUMANACompBenefitsHumana Dental Non ClaimsHUMANA HEALTHY HORIZON OH MEDICAID

Update timeline

  1. identified May 14, 2026, 01:37 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 14, 2026, 02:32 AM UTC

    This incident has been resolved.