Availity incident

FLORIDA BLUE - Multiple Transactions - Florida Blue, Florida Blue Medicare, Truli for Health: Services Temporarily Unavailable Description: All Florida Blue, Florida Blue Medicare, and Truli for Health (specify transaction/s if applicable, do not spec...

Availity experienced a notice incident on May 14, 2026 affecting FLORIDA BLUE and TRULI HEALTH and 1 more component, lasting 3d 19h. The incident has been resolved; the full update timeline is below.

Started: May 14, 2026, 03:03 PM UTC
Resolved: May 18, 2026, 10:07 AM UTC
Duration: 3d 19h
Detected by Pingoru: May 14, 2026, 03:03 PM UTC

Affected components

FLORIDA BLUETRULI HEALTHFLORIDA BLUE MEDICAREOTHER BLUE PLANSFLORIDA BLUE MEMBER COVERAGEG00590

Update timeline

identified May 14, 2026, 03:03 PM UTC

We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Detailed Auth/Referral, Professional Claims, HCSR Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Update and HCSR Void transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
resolved May 18, 2026, 10:07 AM UTC

This incident has been resolved.