Availity incident

DEAN HEALTH PLAN - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 15, 2026 affecting DEAN HEALTH PLAN, lasting 98d 12h. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 09:28 AM UTC
Resolved
Aug 21, 2026, 10:20 PM UTC
Duration
98d 12h
Detected by Pingoru
May 15, 2026, 09:28 AM UTC

Affected components

DEAN HEALTH PLAN

Update timeline

  1. identified May 15, 2026, 09:28 AM UTC

    We are seeing Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Aug 21, 2026, 10:20 PM UTC

    This incident has been resolved.