Availity incident

Auxiant - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Availity experienced a notice incident on May 13, 2026 affecting Auxiant, lasting 2d 1h. The incident has been resolved; the full update timeline is below.

Started: May 13, 2026, 12:12 AM UTC
Resolved: May 15, 2026, 02:03 AM UTC
Duration: 2d 1h
Detected by Pingoru: May 13, 2026, 12:12 AM UTC

Affected components

Auxiant

Update timeline

identified May 13, 2026, 12:12 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved May 15, 2026, 02:03 AM UTC

This incident has been resolved.