Availity incident

CENTENE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting SUPERIOR HEALTHPLAN and MANAGED HEALTH SERVICES - WI and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
May 16, 2026, 11:26 PM UTC
Resolved
Ongoing
Duration
● 1h 50m
Detected by Pingoru
May 16, 2026, 11:26 PM UTC

Affected components

SUPERIOR HEALTHPLANMANAGED HEALTH SERVICES - WIPEACH STATE HEALTH PLANSUNFLOWER STATE HEALTH PLANALLWELLCENTENEBUCKEYE COMMUNITY HEALTH PLANCALIFORNIA HEALTH AND WELLNESSCELTICARE HEALTH PLANCENPATICO BEHAVIORAL HEALTH

Update timeline

  1. identified May 16, 2026, 11:26 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.