Availity incident

SUTTER HEALTH PLUS - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 14, 2026 affecting SUTTER HEALTH PLUS, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 11:31 PM UTC
Resolved
May 15, 2026, 01:51 AM UTC
Duration
2h 20m
Detected by Pingoru
May 14, 2026, 11:31 PM UTC

Affected components

SUTTER HEALTH PLUS

Update timeline

  1. identified May 14, 2026, 11:31 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 15, 2026, 01:51 AM UTC

    This incident has been resolved.