Availity incident

FLORIDA BLUE - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions are currently unavailable.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting FLORIDA BLUE and FLORIDA BLUE MEDICARE and 1 more component, which began 1h ago. The vendor's full update timeline is below.

Started
May 13, 2026, 08:40 PM UTC
Resolved
Ongoing
Duration
● 1h 21m
Detected by Pingoru
May 13, 2026, 08:40 PM UTC

Affected components

FLORIDA BLUEFLORIDA BLUE MEDICAREOTHER BLUE PLANS

Update timeline

  1. identified May 13, 2026, 08:40 PM UTC

    We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. identified May 13, 2026, 09:51 PM UTC

    We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.