Availity incident

CENTENE - Multiple Transactions - HCSR Outpatient Auth, HCSR Inpatient Auth, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions are currently unavailable.

Availity is currently experiencing a notice incident affecting SUPERIOR HEALTHPLAN and MANAGED HEALTH SERVICES - WI and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started: May 11, 2026, 06:46 AM UTC
Resolved: Ongoing
Duration: ● 1h 30m
Detected by Pingoru: May 11, 2026, 06:46 AM UTC

Affected components

SUPERIOR HEALTHPLANMANAGED HEALTH SERVICES - WIPEACH STATE HEALTH PLANSUNFLOWER STATE HEALTH PLANALLWELLCENTENEBUCKEYE COMMUNITY HEALTH PLANCALIFORNIA HEALTH AND WELLNESSCELTICARE HEALTH PLANCENPATICO BEHAVIORAL HEALTHILLINICARE HEALTH PLANKENTUCKY SPIRIT HEALTH PLANSUNSHINE HEALTHSUNSHINE STATE HEALTH PLANABSOLUTE TOTAL CARECOORDINATED CAREHOME STATE HEALTH PLANLOUISIANA HEALTHCARE CONNECTIONSMAGNOLIA HEALTH PLANMANAGED HEALTH SERVICES - INAMBETTERGRANITE STATE HEALTH PLANHNNCBRIDGEWAY HEALTH SOLUTIONS

Update timeline

identified May 11, 2026, 06:46 AM UTC

We are seeing HCSR Outpatient Auth, HCSR Inpatient Auth, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
identified May 11, 2026, 06:47 AM UTC

We are seeing HCSR Outpatient Auth, HCSR Inpatient Auth, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.