Availity incident

UNITEDHEALTHONE PACIFICARE LIFE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 11, 2026 affecting UNITEDHEALTHONE PACIFICARE LIFE, lasting 11h 55m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 09:38 AM UTC
Resolved
May 11, 2026, 09:33 PM UTC
Duration
11h 55m
Detected by Pingoru
May 11, 2026, 09:38 AM UTC

Affected components

UNITEDHEALTHONE PACIFICARE LIFE

Update timeline

  1. identified May 11, 2026, 09:38 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 11, 2026, 09:33 PM UTC

    This incident has been resolved.