Availity incident

UNITEDHEALTHONE PACIFICARE LIFE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting UNITEDHEALTHONE PACIFICARE LIFE, which began 45 min ago. The vendor's full update timeline is below.

Started
May 11, 2026, 09:38 AM UTC
Resolved
Ongoing
Duration
● 45m
Detected by Pingoru
May 11, 2026, 09:38 AM UTC

Affected components

UNITEDHEALTHONE PACIFICARE LIFE

Update timeline

  1. identified May 11, 2026, 09:38 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.