Availity incident

Multiple Payers - WELLCARE KENTUCKY, Wellcare - Health Care Services Inquiry - Health Care Services Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 14, 2026 affecting Wellcare and WELLCARE KENTUCKY, lasting 3d 6h. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 10:59 PM UTC
Resolved
May 18, 2026, 05:53 AM UTC
Duration
3d 6h
Detected by Pingoru
May 14, 2026, 10:59 PM UTC

Affected components

WellcareWELLCARE KENTUCKY

Update timeline

  1. identified May 14, 2026, 10:59 PM UTC

    We are seeing Health Care Services Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified May 14, 2026, 11:02 PM UTC

    We are seeing Health Care Services Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved May 18, 2026, 05:53 AM UTC

    This incident has been resolved.