Availity incident

Multiple Payers - WELLCARE KENTUCKY, Wellcare - Health Care Services Inquiry - Health Care Services Inquiry transactions are currently unavailable.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting Wellcare and WELLCARE KENTUCKY, which began 2h ago. The vendor's full update timeline is below.

Started
May 14, 2026, 10:59 PM UTC
Resolved
Ongoing
Duration
● 1h 49m
Detected by Pingoru
May 14, 2026, 10:59 PM UTC

Affected components

WellcareWELLCARE KENTUCKY

Update timeline

  1. identified May 14, 2026, 10:59 PM UTC

    We are seeing Health Care Services Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified May 14, 2026, 11:02 PM UTC

    We are seeing Health Care Services Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.