Availity incident

HEALTH PLANS INCORPORATED - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 15, 2026 affecting HEALTH PLANS INCORPORATED, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 08:28 AM UTC
Resolved
May 16, 2026, 10:04 AM UTC
Duration
1d 1h
Detected by Pingoru
May 15, 2026, 08:28 AM UTC

Affected components

HEALTH PLANS INCORPORATED

Update timeline

  1. identified May 15, 2026, 08:28 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 16, 2026, 10:04 AM UTC

    This incident has been resolved.