There were 6 Synthesia outages since February 4, 2026 totaling 28h 26m of downtime. Each is summarised below — incident details, duration, and resolution information.
We’re currently seeing higher-than-usual demand, which may lead to longer video generation times. The team is keeping a close eye on it. There’s no ETA for the fix at the moment, but we’ll share updates as soon as we have them. We’re sorry for the inconvenience and appreciate your patience.
This incident has been resolved.
We're currently aware of an issue where the platform is inaccessible. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are also aware of issues affecting video generation, our API, the share page and embeds being inaccessible. Our engineering teams are working to resolve this and we will provide updates as soon as we have further information.
We can confirm we have resolved the issues with accessing the platform, video generation, our public API and share page. We are aware of an issue impacting accessing the editor and our engineering teams are investigating the root cause. We will continue to provide updates as we receive more information.
This incident has been resolved.
We're currently aware of an issue impacting various features within the app, which include: - Video generation - Dubbing - Translation - Avatar creation - Voice cloning - Voice preview - Image generation (Sora/Veo3) Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have additional information.
A fix has been implemented and we are monitoring the results.
This incident has now been resolved.
We're currently experiencing an issue where the Watch page and Share player are failing to display for Interactive videos. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have more information.
This incident has been resolved.
We're currently aware of an issue impacting video generation. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
A fix has been implemented, and the issue has now been resolved.
We're currently experiencing issues previewing and generating speech with the below subset of voices. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information. Male: Trustworthy Enjoyable Coarse Timbered Laidback Resonant Sonorous Scottish Deadpan Serious Peaceful Soothing Commercial Peaceful Oratory Energetic Lively Reassuring Booming Compassionate Honest Youthful Didactic Mature Announcer Serious Soft-spoken Young Lively 2 Thoughtful Upbeat Energetic Lively Friendly Female: Honeyed Energetic Fluttery Lively Smart Youthful Soft Southern Understanding Commercial Promotional Lively Bright Deep Narrative Clear Relaxed Professional Warm Expressive Precise Easy going
We've identified the cause of the issue, and will continue to provide updates as we have more information.
This incident has been resolved.
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