Synthesia experienced a minor incident on April 8, 2026 affecting Video generation, lasting 6h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Video generation
Update timeline
- investigating Apr 08, 2026, 02:29 PM UTC
We're currently aware of an issue impacting various features within the app, which include: - Video generation - Dubbing - Translation - Avatar creation - Voice cloning - Voice preview - Image generation (Sora/Veo3) Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have additional information.
- monitoring Apr 08, 2026, 05:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 08, 2026, 09:06 PM UTC
This incident has now been resolved.