Synthesia incident

Video Generation & Performance Issues

Resolved after 6 hours 37 minutes, affecting Video generation, on April 8, 2026.

monitoring Apr 08, 2026, 05:09 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 08, 2026, 02:29 PM UTC
Resolved
Apr 08, 2026, 09:06 PM UTC
Duration
6h 37m
Detected by Pingoru
Apr 08, 2026, 02:29 PM UTC

Affected components

Video generation

Update timeline

  1. investigating Apr 08, 2026, 02:29 PM UTC

    We're currently aware of an issue impacting various features within the app, which include: - Video generation - Dubbing - Translation - Avatar creation - Voice cloning - Voice preview - Image generation (Sora/Veo3) Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have additional information.

  2. monitoring Apr 08, 2026, 05:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 08, 2026, 09:06 PM UTC

    This incident has now been resolved.

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