Synthesia incident

Watch page and Share player failing to display for Interactive videos

Minor Resolved View vendor source →

Synthesia experienced a minor incident on April 2, 2026 affecting Video Sharing, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 02:35 PM UTC
Resolved
Apr 02, 2026, 02:53 PM UTC
Duration
18m
Detected by Pingoru
Apr 02, 2026, 02:35 PM UTC

Affected components

Video Sharing

Update timeline

  1. investigating Apr 02, 2026, 02:35 PM UTC

    We're currently experiencing an issue where the Watch page and Share player are failing to display for Interactive videos. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have more information.

  2. resolved Apr 02, 2026, 02:53 PM UTC

    This incident has been resolved.