Synthesia incident

Delayed Generation Delays

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Resolved after 4 hours 21 minutes, affecting Video generation, on May 25, 2026.

monitoring May 25, 2026, 04:26 PM UTC

A fix has been implemented, and we are currently monitoring the results.

Started
May 25, 2026, 02:40 PM UTC
Resolved
May 25, 2026, 07:01 PM UTC
Duration
4h 21m
Detected by Pingoru
May 25, 2026, 02:40 PM UTC

Affected components

Video generation

Update timeline

  1. investigating May 25, 2026, 02:40 PM UTC

    Currently investigating delays on video generations.

  2. investigating May 25, 2026, 03:21 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 25, 2026, 04:26 PM UTC

    A fix has been implemented, and we are currently monitoring the results.

  4. monitoring May 25, 2026, 04:26 PM UTC

    A fix has been implemented, and we are currently monitoring the results.

  5. resolved May 25, 2026, 07:01 PM UTC

    This incident has been resolved.

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