Resolved after 14 minutes, affecting Video Sharing, on July 14, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Video Sharing
Update timeline
- investigating Jul 14, 2026, 05:58 PM UTC
We are currently aware of an issue causing slow loading times for shared Synthesia videos. Our engineering team is investigating the matter and we will provide updates as soon as more information becomes available
- monitoring Jul 14, 2026, 06:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 14, 2026, 06:13 PM UTC
This incident has now been resolved.
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