Resolved after 1 hour 23 minutes, affecting Editor and Video generation, on December 26, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
EditorVideo generation
Update timeline
- investigating Dec 26, 2024, 05:36 PM UTC
We're currently experiencing issues impacting both video generation and opening videos in the editor. Our engineering teams are aware of this issue and investigating. Our sincere apologies for the inconvenience, and will continue to provide updates as soon as we have further information.
- monitoring Dec 26, 2024, 06:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 26, 2024, 06:59 PM UTC
This incident has been resolved.
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