Synthesia incident

Dubbing Issues

Resolved after 2 hours 43 minutes, affecting Video generation, on August 11, 2026.

monitoring Aug 11, 2026, 01:33 PM UTC

A fix has been implemented. The team is currently monitoring the situation.

Started
Aug 11, 2026, 12:15 PM UTC
Resolved
Aug 11, 2026, 02:58 PM UTC
Duration
2h 43m
Detected by Pingoru
Aug 11, 2026, 12:15 PM UTC

Affected components

Video generation

Update timeline

  1. investigating Aug 11, 2026, 12:15 PM UTC

    We're currently aware of issues impacting our dubbing services, resulting in some dubbed videos to fail to generate. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.

  2. identified Aug 11, 2026, 12:57 PM UTC

    The issue has been identified. The team is currently working to improve performance.

  3. monitoring Aug 11, 2026, 01:33 PM UTC

    A fix has been implemented. The team is currently monitoring the situation.

  4. resolved Aug 11, 2026, 02:58 PM UTC

    This incident has been resolved.

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