Synthesia incident

Video Generation Issues

Minor Vendor's status page →

Resolved after 1 hour 27 minutes, affecting Video generation, on May 8, 2026.

monitoring May 08, 2026, 07:47 AM UTC

A fix has been implemented and we are monitoring the results.

Started
May 08, 2026, 07:10 AM UTC
Resolved
May 08, 2026, 08:37 AM UTC
Duration
1h 27m
Detected by Pingoru
May 08, 2026, 07:10 AM UTC

Affected components

Video generation

Update timeline

  1. investigating May 08, 2026, 07:10 AM UTC

    We're currently aware of issues impacting video generation, resulting in longer than normal generation times and videos to fail during generation. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.

  2. monitoring May 08, 2026, 07:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 08, 2026, 08:37 AM UTC

    This incident has been resolved.

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