Resolved after 3 hours 15 minutes, affecting Editor, on June 1, 2026.
Customer support service is back to normal, but minor delays in responses are expected until the backlog is cleared. Appreciate your understanding.
Affected components
Editor
Update timeline
- investigating Jun 01, 2026, 09:59 AM UTC
We're currently experiencing a service disruption with our support platform, resulting in live chat messages failing to send and support team messages failing to reach users. We'll provide additional updates as soon as we have more information.
- resolved Jun 01, 2026, 01:14 PM UTC
Customer support service is back to normal, but minor delays in responses are expected until the backlog is cleared. Appreciate your understanding.
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