Synthesia incident
Issue previewing and generating speech with a subset of voices
Resolved after 4 hours 32 minutes, affecting Editor and Video generation, on February 4, 2026.
We've identified the cause of the issue, and will continue to provide updates as we have more information.
Affected components
Update timeline
- investigating Feb 04, 2026, 12:39 PM UTC
We're currently experiencing issues previewing and generating speech with the below subset of voices. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information. Male: Trustworthy Enjoyable Coarse Timbered Laidback Resonant Sonorous Scottish Deadpan Serious Peaceful Soothing Commercial Peaceful Oratory Energetic Lively Reassuring Booming Compassionate Honest Youthful Didactic Mature Announcer Serious Soft-spoken Young Lively 2 Thoughtful Upbeat Energetic Lively Friendly Female: Honeyed Energetic Fluttery Lively Smart Youthful Soft Southern Understanding Commercial Promotional Lively Bright Deep Narrative Clear Relaxed Professional Warm Expressive Precise Easy going
- investigating Feb 04, 2026, 04:09 PM UTC
We've identified the cause of the issue, and will continue to provide updates as we have more information.
- resolved Feb 04, 2026, 05:12 PM UTC
This incident has been resolved.
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