Resolved after 4 hours 34 minutes, affecting Editor and Video generation, on August 6, 2026.
We are continuing to monitor as systems stabilise.
Affected components
Update timeline
- investigating Aug 06, 2026, 08:18 AM UTC
We're currently aware of issues impacting the performance of editor and video generation, resulting in longer than normal generation times and scenes failing to copy or duplicate in the editor. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
- investigating Aug 06, 2026, 09:08 AM UTC
Our engineering team is continuing to investigate the issue, and are aware of impacted performance for both roleplays and avatar functionality alongside editor and video generation issues, we will update as soon as we have further information.
- investigating Aug 06, 2026, 10:16 AM UTC
We are continuing to investigate reported performance issues impacting the editor, video generation, roleplays, and avatar functionality. We will provide updates as we have more information.
- monitoring Aug 06, 2026, 10:31 AM UTC
A fix has been deployed, we are monitoring.
- monitoring Aug 06, 2026, 12:35 PM UTC
We are continuing to monitor as systems stabilise.
- resolved Aug 06, 2026, 12:53 PM UTC
All systems are now back to full function. The incident has been resolved.
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