Is Synthesia down?
Last checked 1m agoNo incidents right now.
Synthesia is operational right now. Last checked 1m ago; the most recent incident resolved 12d ago.
Real-time Synthesia status, recent outages, and incident history — pulled directly from Synthesia's official status page at https://status.synthesia.io every 5 minutes. Pingoru tracks 4 Synthesia services and has captured 11 incidents in the last 90 days (96.11% uptime). Get email, Slack, Discord, or webhook alerts the moment Synthesia reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Editor
Timeline · 2 updates
- investigating · Jun 01, 2026, 09:59 AM UTC
We're currently experiencing a service disruption with our support platform, resulting in live chat messages failing to send and support team messages failing to reach users. We'll provide additional updates as soon as we have more information.
- resolved · Jun 01, 2026, 01:14 PM UTC
Customer support service is back to normal, but minor delays in responses are expected until the backlog is cleared. Appreciate your understanding.
Latest: Customer support service is back to normal, but minor delays in responses are expected until the backlog is cleared. Appreciate your understanding.
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- Video generation
Timeline · 5 updates
- investigating · May 25, 2026, 02:40 PM UTC
Currently investigating delays on video generations.
- investigating · May 25, 2026, 03:21 PM UTC
We are continuing to investigate this issue.
- monitoring · May 25, 2026, 04:26 PM UTC
A fix has been implemented, and we are currently monitoring the results.
- monitoring · May 25, 2026, 04:26 PM UTC
A fix has been implemented, and we are currently monitoring the results.
- resolved · May 25, 2026, 07:01 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Video generation
Timeline · 3 updates
- investigating · May 08, 2026, 07:10 AM UTC
We're currently aware of issues impacting video generation, resulting in longer than normal generation times and videos to fail during generation. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
- monitoring · May 08, 2026, 07:47 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · May 08, 2026, 08:37 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Video generation
Timeline · 2 updates
- investigating · May 06, 2026, 04:43 PM UTC
We're currently aware of an issue resulting in longer than normal generation times for videos that contains Express-2 avatars. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
- resolved · May 06, 2026, 07:09 PM UTC
Our Engineering teams have now implemented a fix, and the issue has been resolved. All videos containing Express-2 avatars should be back to normal generation times.
Latest: Our Engineering teams have now implemented a fix, and the issue has been resolved. All videos containing Express-2 avatars should be back to normal generation times.
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- Video generation
Timeline · 2 updates
- investigating · Apr 28, 2026, 04:56 PM UTC
We’re currently seeing higher-than-usual demand, which may lead to longer video generation times. The team is keeping a close eye on it. There’s no ETA for the fix at the moment, but we’ll share updates as soon as we have them. We’re sorry for the inconvenience and appreciate your patience.
- resolved · Apr 29, 2026, 07:51 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Synthesia outage history
6 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Synthesia outage history →Or sign up free to get alerts when Synthesia breaks · 10 free monitors · No credit card
- Support Service Unavailable ResolvedStarted Jun 01, 2026, 09:59 AM UTC · Resolved Jun 01, 2026, 01:14 PM UTC · 3h 15m
- Delayed Generation Delays ResolvedStarted May 25, 2026, 03:21 PM UTC · Resolved May 25, 2026, 07:01 PM UTC · 3h 40m
- Video Generation Issues ResolvedStarted May 08, 2026, 07:10 AM UTC · Resolved May 08, 2026, 08:37 AM UTC · 1h 27m
- Video Generation Delays ResolvedStarted May 06, 2026, 04:43 PM UTC · Resolved May 06, 2026, 07:09 PM UTC · 2h 26m
- Video Generation Delays ResolvedStarted Apr 28, 2026, 04:56 PM UTC · Resolved Apr 29, 2026, 07:51 AM UTC · 14h 55m
- Video Generation Delays ResolvedStarted Apr 23, 2026, 06:53 PM UTC · Resolved Apr 24, 2026, 01:41 PM UTC · 18h 48m
- Synthesia Loading Issues ResolvedStarted Apr 16, 2026, 10:54 AM UTC · Resolved Apr 16, 2026, 12:39 PM UTC · 1h 45m
- Started Apr 08, 2026, 02:29 PM UTC · Resolved Apr 08, 2026, 09:06 PM UTC · 6h 37m