Is Synthesia down?

Last checked 4m ago
Current status
Synthesia is up

No incidents right now.

Official status page: https://status.synthesia.io · Polled every 5 minutes · 4 components tracked

Synthesia is operational right now. Last checked 4m ago; the most recent incident resolved 12d ago.

Real-time Synthesia status, recent outages, and incident history — pulled directly from Synthesia's official status page at https://status.synthesia.io every 5 minutes. Pingoru tracks 4 Synthesia services and has captured 11 incidents in the last 90 days (96.11% uptime). Get email, Slack, Discord, or webhook alerts the moment Synthesia reports a new incident — free for 5 monitors, no credit card.

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Synthesia uptime 96.11% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 3h 15m
    Started Jun 01, 2026, 09:59 AM UTC · Resolved Jun 01, 2026, 01:14 PM UTC
    Editor
    Timeline · 2 updates
    • investigating · Jun 01, 2026, 09:59 AM UTC

      We're currently experiencing a service disruption with our support platform, resulting in live chat messages failing to send and support team messages failing to reach users. We'll provide additional updates as soon as we have more information.

    • resolved · Jun 01, 2026, 01:14 PM UTC

      Customer support service is back to normal, but minor delays in responses are expected until the backlog is cleared. Appreciate your understanding.

    Latest: Customer support service is back to normal, but minor delays in responses are expected until the backlog is cleared. Appreciate your understanding.

  2. Resolved 3h 40m
    Started May 25, 2026, 03:21 PM UTC · Resolved May 25, 2026, 07:01 PM UTC
    Video generation
    Timeline · 5 updates
    • investigating · May 25, 2026, 02:40 PM UTC

      Currently investigating delays on video generations.

    • investigating · May 25, 2026, 03:21 PM UTC

      We are continuing to investigate this issue.

    • monitoring · May 25, 2026, 04:26 PM UTC

      A fix has been implemented, and we are currently monitoring the results.

    • monitoring · May 25, 2026, 04:26 PM UTC

      A fix has been implemented, and we are currently monitoring the results.

    • resolved · May 25, 2026, 07:01 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 1h 27m
    Started May 08, 2026, 07:10 AM UTC · Resolved May 08, 2026, 08:37 AM UTC
    Video generation
    Timeline · 3 updates
    • investigating · May 08, 2026, 07:10 AM UTC

      We're currently aware of issues impacting video generation, resulting in longer than normal generation times and videos to fail during generation. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.

    • monitoring · May 08, 2026, 07:47 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · May 08, 2026, 08:37 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 2h 26m
    Started May 06, 2026, 04:43 PM UTC · Resolved May 06, 2026, 07:09 PM UTC
    Video generation
    Timeline · 2 updates
    • investigating · May 06, 2026, 04:43 PM UTC

      We're currently aware of an issue resulting in longer than normal generation times for videos that contains Express-2 avatars. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.

    • resolved · May 06, 2026, 07:09 PM UTC

      Our Engineering teams have now implemented a fix, and the issue has been resolved. All videos containing Express-2 avatars should be back to normal generation times.

    Latest: Our Engineering teams have now implemented a fix, and the issue has been resolved. All videos containing Express-2 avatars should be back to normal generation times.

  5. Resolved 14h 55m
    Started Apr 28, 2026, 04:56 PM UTC · Resolved Apr 29, 2026, 07:51 AM UTC
    Video generation
    Timeline · 2 updates
    • investigating · Apr 28, 2026, 04:56 PM UTC

      We’re currently seeing higher-than-usual demand, which may lead to longer video generation times. The team is keeping a close eye on it. There’s no ETA for the fix at the moment, but we’ll share updates as soon as we have them. We’re sorry for the inconvenience and appreciate your patience.

    • resolved · Apr 29, 2026, 07:51 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Synthesia outage history

6 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Synthesia outage history →

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Outage history

Past 90 days · 11 incidents View full outage history →