Shopify Outage History
Shopify is up right nowPingoru has recorded 101 incidents for Shopify: 30 in the last 12 months and 12 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 4 | 21 of 720 (3%) |
| May 2026 | 3 | 2 of 744 (0%) |
| June 2026 | 6 | 21 of 720 (3%) |
| July 2026 | 6 | 15 of 744 (2%) |
| August 2026 | 5 | 6 of 744 (1%) |
| September 2026 | 5 | 16 of 720 (2%) |
| October 2026 | 1 | 1 of 511 (0%) |
Incidents, newest first
Minor October 8, 2026 Some merchants encountering error messages when trying to login to their admins 46m Admin
Started Oct 08, 2026, 02:49 PM UTC· resolved Oct 08, 2026, 03:35 PM UTC
- investigating Oct 08, 2026, 02:49 PM UTC
Merchants may experience issues when trying to login to the Shopify admin. This includes a refresh authentication, or the ability to complete signup.
- monitoring Oct 08, 2026, 02:56 PM UTC
This issue has been resolved and is being monitored.
- resolved Oct 08, 2026, 03:35 PM UTC
The monitoring period for this issue has ended and no further impact has been observed.
Minor September 18, 2026 Shop App, Shop Pay & Shop Pay Installments are unavailable 2h 58m Admin, Checkout, API & Mobile
Started Sep 18, 2026, 06:45 PM UTC· resolved Sep 18, 2026, 09:43 PM UTC
- investigating Sep 18, 2026, 06:45 PM UTC
The Shop App is currently unavailable or redirecting incorrectly. At checkout Shop Pay and Shop Pay installments are unavailable.
- investigating Sep 18, 2026, 06:56 PM UTC
We are investigating and will keep you updated.
- investigating Sep 18, 2026, 07:45 PM UTC
We are continuing to investigate the disruption affecting Shop App, shop.app web page, Shop Pay, Shop Pay Installments, and Login with Shop. Other payment methods remain available at checkout. We will provide another update when more information is available.
- investigating Sep 18, 2026, 08:10 PM UTC
We are continuing to investigate the disruption affecting Shop App, shop.app, Shop Pay, Shop Pay Installments, and Login with Shop. Merchants are also unable to void shipping labels. Shipment tracking updates are unavailable, and tracking notifications are not being sent to merchants or buyers. We will provide another update when more information is available.
- monitoring Sep 18, 2026, 09:00 PM UTC
Service has been restored for Shop App, shop.app web page, Shop Pay, Shop Pay Installments, Login with Shop, and shipping label voids. Shipment tracking updates and tracking notifications remain degraded. We continue working to restore these services.
- resolved Sep 18, 2026, 09:43 PM UTC
Service has been restored for Shop App, shop.app web page, Shop Pay, Shop Pay Installments, Login with Shop, shipping label voids, shipment tracking updates, and tracking notifications. The monitoring period for this issue has ended and no further impact has been observed.
Major September 18, 2026 Some customers experiencing issues with the Shop App 22m API & Mobile
Started Sep 18, 2026, 01:40 PM UTC· resolved Sep 18, 2026, 02:02 PM UTC
- investigating Sep 18, 2026, 01:40 PM UTC
Some customers may experience issues with the Shop App. Products are not loading. Some shops may not be available.
- identified Sep 18, 2026, 01:48 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 18, 2026, 01:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 18, 2026, 02:02 PM UTC
This incident has been resolved.
Minor September 15, 2026 Shopify Admins are experiencing degraded performance 3h 35m Admin, Support, Point of Sale
Started Sep 15, 2026, 09:49 AM UTC· resolved Sep 15, 2026, 01:24 PM UTC
- investigating Sep 15, 2026, 09:49 AM UTC
Shopify Admins may be inaccessible to some merchants. We are currently investigating and will update you as soon as possible.
- investigating Sep 15, 2026, 10:07 AM UTC
We have noted some recovery upon canceling and restarting the login flow. We continue to investigate and will keep you updated.
- identified Sep 15, 2026, 11:00 AM UTC
We've identified the problem Admin and POS logins, and we're working on a solution.
- identified Sep 15, 2026, 12:00 PM UTC
We are continuing to investigate the root cause of degraded logins to Admin, POS and other areas, including Shopify Support.
- monitoring Sep 15, 2026, 12:54 PM UTC
We have identified a fix and have begun to see recovery of Shopify logins. We continue to monitor the situation before confirming resolution.
- resolved Sep 15, 2026, 01:24 PM UTC
Between 9:19 – 13:20 UTC, we experienced user login issues which affected Admin, POS and support contact performance. A fix was implemented at 13:00 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
Minor September 6, 2026 Some merchants and buyers may encounter error messages with one or more of the following: storefronts, checkouts, admin 2h 9m Admin, Checkout, Storefront
Started Sep 06, 2026, 08:54 AM UTC· resolved Sep 06, 2026, 11:03 AM UTC
- investigating Sep 06, 2026, 08:54 AM UTC
Some merchants and buyers may encounter error messages when navigating Shopify admins and storefronts. We are investigating and will provide an update shortly.
- investigating Sep 06, 2026, 09:08 AM UTC
We are investigating and will keep you updated.
- investigating Sep 06, 2026, 09:46 AM UTC
Errors are trending downwards, however we are continuing to investigate.
- monitoring Sep 06, 2026, 10:12 AM UTC
This issue has been resolved and is being monitored.
- resolved Sep 06, 2026, 11:03 AM UTC
Between 08:34 UTC - 09:34 UTC, we experienced outages for Shopify Admins, storefronts, and checkouts on some stores due to an issue affecting backend services. A fix was implemented at 09:31 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
Minor September 2, 2026 Klarna payment gateway is experiencing degraded performance 7h 14m Checkout
Started Sep 02, 2026, 07:52 PM UTC· resolved Sep 03, 2026, 03:06 AM UTC
- investigating Sep 02, 2026, 07:52 PM UTC
We are aware of an issue with Klarna, which may be affecting checkouts using this gateway, and other related performance issues.
- investigating Sep 02, 2026, 08:12 PM UTC
We are still investigating degraded performance issues with the Klarna payment gateway for some merchants and buyers. Please also refer to Klarna's status page for their latest updates while we continue to monitor the impacts to Shopify shops here.
- identified Sep 02, 2026, 08:52 PM UTC
We have identified the problem Klarna payment gateway as well as related integrations and we are working with the third-party provider towards a solution.
- identified Sep 02, 2026, 09:56 PM UTC
We continue to work on resolving the issue with the third-party provider.
Critical August 27, 2026 Chat support on Shopify Help Center is temporarily unavailable 19m Support
Started Aug 27, 2026, 06:31 PM UTC· resolved Aug 27, 2026, 06:51 PM UTC
- investigating Aug 27, 2026, 06:31 PM UTC
Our live chat support may be unavailable on the Shopify Help Center due to a technical issue. We are investigating and will keep you updated.
- monitoring Aug 27, 2026, 06:41 PM UTC
The issues with the Shopify Help Center have been resolved, and are being monitored.
- resolved Aug 27, 2026, 06:51 PM UTC
The monitoring period for this issue has ended and no further impact has been observed.
Critical August 19, 2026 Live support unavailable for merchants 1h 47m Support
Started Aug 19, 2026, 11:21 PM UTC· resolved Aug 20, 2026, 01:08 AM UTC
- investigating Aug 19, 2026, 11:21 PM UTC
We’re investigating an issue preventing merchants from connecting with live support by phone or chat. Merchants may experience long wait times or may not reach a support specialist. This issue is affecting all live support queues. We'll provide an update when more information is available.
- investigating Aug 19, 2026, 11:22 PM UTC
We’re investigating an issue preventing merchants from connecting with Live Support by phone or chat. Merchants may experience long wait times or may not reach a support specialist. This issue is affecting all live support queues. We'll provide an update when more information is available.
- identified Aug 19, 2026, 11:34 PM UTC
We've identified the root cause as an outage at Twilio, a service Shopify uses to connect live support calls and chats. Merchants may experience long wait times or be unable to connect with a specialist. Updates are available at status.twilio.com. We'll provide another update when we have more information to share.
- monitoring Aug 19, 2026, 11:54 PM UTC
Twilio is deploying a fix and we're starting to see live support connections recover. Some merchants may still be unable to connect with a specialist by phone or chat. We'll continue monitoring and provide another update when the issue is fully resolved.
- resolved Aug 20, 2026, 01:08 AM UTC
The issue affecting live support by phone and chat due to a Twilio outage is now fully resolved. Merchants can now connect with live support without issue. Our monitoring period has ended, and we have observed no further impact.
Major August 14, 2026 Shop Pay Installments has been temporarily disabled for US buyers 21m Third party services
Started Aug 14, 2026, 03:27 PM UTC· resolved Aug 14, 2026, 03:48 PM UTC
- investigating Aug 14, 2026, 03:27 PM UTC
The Shop Pay Installments option is temporarily disabled for United States buyers, due to a connectivity issue with the third-party service that powers it. That option will show as unavailable at checkout. Shop Pay remains available, otherwise.
- monitoring Aug 14, 2026, 03:41 PM UTC
Shop Pay Installments has been re-enabled, and we are monitoring that.
- resolved Aug 14, 2026, 03:48 PM UTC
This issue has been resolved, and Shop Pay Installments is available to eligible buyers at checkout.
Minor August 12, 2026 No installment options are available on Shop Pay checkouts in the US 29m Checkout
Started Aug 12, 2026, 09:30 PM UTC· resolved Aug 12, 2026, 09:59 PM UTC
- identified Aug 12, 2026, 09:30 PM UTC
We are currently experiencing an issue with third-party installments provider Affirm which is causing Shop Pay Installments options to be unavailabe to US storefront users. Please refer to Affirm's public status page for the latest updates.
- resolved Aug 12, 2026, 09:59 PM UTC
Between 15:52 UTC – 21:40 UTC, we experienced an outage with Shop Pay Installments for storefront users in the US due to a third-party issue with Installments provider Affirm, causing Installments options to appear unavailable to affected users. At 21:40, Affirm confirmed a fix to their systems. We reenabled Shop Pay Instalments at 21:50 at which time we confirmed the issue resolved. The monitoring period for this issue has ended and no further impact has been observed.
Minor August 3, 2026 Search API performance issues: Storefront Search, Catalog API and Shop App experiencing degraded functionality 3h 8m Admin, Storefront, API & Mobile
Started Aug 03, 2026, 07:19 PM UTC· resolved Aug 03, 2026, 10:27 PM UTC
- investigating Aug 03, 2026, 07:19 PM UTC
We are aware of an issue affecting Storefront Search, Catalog API and Shop app search functionality. This may produce inconsistent or no search results and intermittent timeouts. We are actively investigating and will update you on steps toward resolution.
- monitoring Aug 03, 2026, 07:51 PM UTC
We have noted recovery in the affected areas including storefront searches. We continue to monitor and will update you once full recovery is confirmed.
- monitoring Aug 03, 2026, 09:07 PM UTC
We continue to see recovery across Storefront and other Search API. We are continuing to monitor in order to ensure full resolution.
- resolved Aug 03, 2026, 10:27 PM UTC
Between July 31 and August 3, we experienced Storefront Search, Catalog API and Shop app search functionality issues. A fix was implemented at 19:00 UTC on August 3 which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
Minor July 26, 2026 Some customers may experience issues when searching for products across storefronts 1h 10m Storefront
Started Jul 26, 2026, 02:36 PM UTC· resolved Jul 26, 2026, 03:47 PM UTC
- investigating Jul 26, 2026, 02:36 PM UTC
We are investigating this issue and will keep you updated.
- identified Jul 26, 2026, 02:43 PM UTC
We've identified the problem and we're working on a solution.
- monitoring Jul 26, 2026, 03:33 PM UTC
This issue has been resolved and is being monitored.
- resolved Jul 26, 2026, 03:47 PM UTC
The monitoring period for this issue has ended and no further impact has been observed.
Minor July 22, 2026 Some Stripe Payment Checkouts may fail with a generic error when a credit card is used as an payment option across multiple shops. 2h 27m Checkout
Started Jul 22, 2026, 12:40 PM UTC· resolved Jul 22, 2026, 03:08 PM UTC
- investigating Jul 22, 2026, 12:40 PM UTC
Some Checkouts with Stripe Paymentmay experience checkout errors with payment failure or other error message.
- investigating Jul 22, 2026, 12:56 PM UTC
We can confirm that merchants with Stripe Payment Gateway enabled may experienc one of the following: * Multiple payment options enabled, Checkouts will not surface the credit card form. * Merchants with only credit cards enabled, Checkouts will continue to surface and continue to see processing and other errors.
- investigating Jul 22, 2026, 01:13 PM UTC
We are actively working with our third-party payment provider and we will update you as we resolve the checkout errors.
- identified Jul 22, 2026, 01:23 PM UTC
We've identified the problem impacting our third-party payment provider and we're working on a solution.
- monitoring Jul 22, 2026, 02:13 PM UTC
This issue has been resolved and is being monitored.
Major July 17, 2026 Some merchants and buyers may encounter error messages with one or more of the following: storefronts, checkouts 2h 55m Checkout, Storefront
Started Jul 17, 2026, 02:02 AM UTC· resolved Jul 17, 2026, 04:57 AM UTC
- investigating Jul 17, 2026, 02:02 AM UTC
Merchants and buyers may experience issues when trying to access Shopify storefronts, and attempting to check out. We are investigating and working to resolve these issues.
- investigating Jul 17, 2026, 02:17 AM UTC
We're continuing to work on addressing the storefront and checkout issues, and will keep you updated.
- identified Jul 17, 2026, 03:02 AM UTC
We've identified the problem impacting storefronts and checkouts, and we're working on a solution.
- identified Jul 17, 2026, 04:22 AM UTC
We've identified the problem and are seeing recovery from our mitigation efforts. We will continue to monitor and update.
- monitoring Jul 17, 2026, 04:45 AM UTC
This issue has been resolved and is being monitored.
- resolved Jul 17, 2026, 04:57 AM UTC
Between 00:30 UTC and 03:33 UTC, we experienced an infrastructural issue that resulted in errors across Shopify storefronts and checkouts. A fix was implemented at 03:33 which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
Major July 17, 2026 Some merchants and buyers may have encountered error messages with one or more of the following: storefronts, checkouts 2h 55m Checkout, Storefront
Started Jul 17, 2026, 02:02 AM UTC· resolved Jul 17, 2026, 04:57 AM UTC
- investigating Jul 17, 2026, 08:22 PM UTC
Merchants and buyers may experience issues when trying to access Shopify storefronts, and attempting to check out. We are investigating and working to resolve these issues.
- investigating Jul 17, 2026, 08:22 PM UTC
We're continuing to work on addressing the storefront and checkout issues, and will keep you updated.
- identified Jul 17, 2026, 08:22 PM UTC
We've identified the problem impacting storefronts and checkouts, and we're working on a solution.
- identified Jul 17, 2026, 08:22 PM UTC
We've identified the problem and are seeing recovery from our mitigation efforts. We will continue to monitor and update.
- monitoring Jul 17, 2026, 08:22 PM UTC
This issue has been resolved and is being monitored.
- resolved Jul 17, 2026, 08:22 PM UTC
Between 00:30 UTC and 03:33 UTC, we experienced an infrastructural issue that resulted in errors across Shopify storefronts and checkouts. A fix was implemented at 03:33 which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
Minor July 10, 2026 Some merchants and customers experiencing issues accessing storefronts, admins 6h 5m Admin, Storefront
Started Jul 10, 2026, 04:24 PM UTC· resolved Jul 10, 2026, 10:29 PM UTC
- investigating Jul 10, 2026, 04:24 PM UTC
Storefronts and admins may be showing elevated, intermittent errors currently. We are investigating and working to resolve these issues.
- identified Jul 10, 2026, 04:47 PM UTC
We're continuing to work on addressing the admin and storefront issues, and will keep you updated.
- monitoring Jul 10, 2026, 05:19 PM UTC
These issues have been resolved and error rates are back down. We are continuing to monitor.
- monitoring Jul 10, 2026, 05:54 PM UTC
We are continuing to monitor to ensure the health of the affected areas.
- resolved Jul 10, 2026, 10:29 PM UTC
Between 14:30 - 17:20 UTC, some merchants and customers experienced issues accessing storefronts and admins. The monitoring period for this issue has ended and no further impact has been observed.
Minor July 9, 2026 Custom domain certificates are not being issued 1h 58m Storefront
Started Jul 09, 2026, 08:02 PM UTC· resolved Jul 09, 2026, 10:00 PM UTC
- investigating Jul 09, 2026, 08:02 PM UTC
Custom domains are currently not receiving new tls certificates for new purchases and renewals, and these domains will not be accessible. We are working with our providers and will update you as soon as possible.
- monitoring Jul 09, 2026, 08:56 PM UTC
This issue has been resolved and we are monitoring to ensure resolution.
- resolved Jul 09, 2026, 10:00 PM UTC
Between 18:48 to 20:30, we experienced new custom domain certs ere failing. A fix was implemented at 20:30 which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
Minor June 24, 2026 Some merchants may experience issues when accessing various areas of the platform 25m Admin
Started Jun 24, 2026, 11:37 AM UTC· resolved Jun 24, 2026, 12:02 PM UTC
- investigating Jun 25, 2026, 12:36 PM UTC
We have identified the issue affecting admin, checkout, storefront, and POS.
- monitoring Jun 25, 2026, 12:36 PM UTC
We have identified the issue affecting various aspects of the platform. Recovery is underway and we are continuing to monitor closely.
- resolved Jun 25, 2026, 12:36 PM UTC
Between 11:13-11:35UTC , we experienced errors when accessing admin, checkout, storefront and POS. A fix was implemented which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
Minor June 17, 2026 Some merchants and customers experiencing issues in the Shopify Admin 3h 10m Admin, Storefront
Started Jun 17, 2026, 05:47 AM UTC· resolved Jun 17, 2026, 08:58 AM UTC
- investigating Jun 17, 2026, 05:47 AM UTC
Shopify Admin may not save recent updates involving theme or products. We are working on this and will keep you updated.
- identified Jun 17, 2026, 06:11 AM UTC
We've identified the problem affecting the Shopify Admin and we're working on a solution.
- identified Jun 17, 2026, 07:03 AM UTC
We've have begun implementing a fix for the Shopify Admin issue
- monitoring Jun 17, 2026, 08:21 AM UTC
This Shopify Admin issue has been resolved and is being monitored.
- resolved Jun 17, 2026, 08:58 AM UTC
Between 5:04 - 8:45, we experienced issues with the Shopify Admin. A fix was implemented at 6:15 which resolved the issue following a recovery period. Monitoring for this issue has ended and no further impact has been observed.
Minor June 10, 2026 Some merchants and customers may encounter errors when trying to process Shop Pay Installments payments 1h 53m Checkout
Started Jun 10, 2026, 03:01 PM UTC· resolved Jun 10, 2026, 04:54 PM UTC
- investigating Jun 10, 2026, 03:01 PM UTC
Merchants and their customers may experience issues when trying to access Shop Pay Installments. We will be disabling installments for Canada, United States and Great Britain until the issue is resolved.
- investigating Jun 10, 2026, 03:17 PM UTC
We are investigating and will keep you updated.
- monitoring Jun 10, 2026, 03:57 PM UTC
This issue has been resolved and is being monitored. Shop Pay Installments has been re-enabled for Canada, United States, and Great Britain.
- resolved Jun 10, 2026, 04:54 PM UTC
Between 14:34 UTC and 16:00 UTC, we experienced an issue with our Installments partner that caused Shop Pay Installments errors. A fix was implemented at 16:00 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
Major June 3, 2026 Some merchants and customers may encounter issues with with one or more of the following: admins, checkouts, storefronts, Retail POS. Access to Support also impacted. 15h 18m Admin, Checkout, Storefront, Support and 1 more
Started Jun 03, 2026, 01:27 PM UTC· resolved Jun 04, 2026, 04:45 AM UTC
- investigating Jun 03, 2026, 01:27 PM UTC
Merchants may experience issues when trying to access the Shopify admin and Retail POS. Customers may experience issues with accessing storefronts and checkouts.
- investigating Jun 03, 2026, 01:45 PM UTC
We are investigating and will keep you updated.
- identified Jun 03, 2026, 02:37 PM UTC
We've identified the problem and are seeing recovery from our mitigation efforts. We will continue to monitor and update.
- monitoring Jun 03, 2026, 03:31 PM UTC
This issue has been resolved and is being monitored.
- monitoring Jun 03, 2026, 04:38 PM UTC
We are continuing to monitor the issue, and will share more information as soon as possible.
- monitoring Jun 03, 2026, 06:00 PM UTC
We continue to monitor the issue closely and will share updates as they become available.
- monitoring Jun 03, 2026, 07:13 PM UTC
This issue has been resolved, and we are continuing to monitor. More updates will be shared as they become available.
- resolved Jun 04, 2026, 04:45 AM UTC
Between 13:06 UTC and 14:52 UTC, we experienced an infrastructural issue that resulted in errors across Shopify admin, Shopify POS, storefront, and checkout. This issue also impacted access to Shopify Support. A fix was implemented at 14:22 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
Major May 24, 2026 Shopify Flow workflows may not be executing properly due to a Google Cloud Platform issue. 1h 18m API & Mobile
Started May 24, 2026, 06:27 PM UTC· resolved May 24, 2026, 07:45 PM UTC
- investigating May 24, 2026, 06:48 PM UTC
Shopfiy Flow may not be triggering properly for some stores.
- investigating May 24, 2026, 06:48 PM UTC
We are investigating and will keep you updated.
- identified May 24, 2026, 07:07 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 24, 2026, 07:16 PM UTC
This issue has been resolved and is being monitored.
- resolved May 24, 2026, 07:45 PM UTC
Between 17:43 UTC and 19:10 UTC, we experienced Shopify Flow workflow failures due to issues with Google cloud Platform. A fix was implemented at 19:10 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
Minor May 22, 2026 Some merchants encountering error messages within their admins 29m Admin
Started May 22, 2026, 10:38 AM UTC· resolved May 22, 2026, 11:07 AM UTC
- investigating May 22, 2026, 11:07 AM UTC
Merchants may experience issues when trying to access the Shopify admin. The error will appear as a 500 error when accessing product related areas within your admin.
- monitoring May 22, 2026, 11:07 AM UTC
This issue has been resolved and is being monitored.
- resolved May 22, 2026, 11:07 AM UTC
Between 10:05 - 10:46 UTC, we experienced admin 500 errors. A fix was implemented at 10:46 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
Major April 29, 2026 Merchants may experience issues when trying to access the Shopify admin 2h 9m Admin
Started Apr 29, 2026, 01:14 PM UTC· resolved Apr 29, 2026, 03:23 PM UTC
- investigating Apr 29, 2026, 01:14 PM UTC
Merchants may experience issues when trying to access the Shopify admin. This is also affecting Partners trying to access the developer dashboard. We are investigating into the issue and will keep you updated.
- investigating Apr 29, 2026, 01:25 PM UTC
We are investigating and will keep you updated.
- identified Apr 29, 2026, 01:44 PM UTC
We've identified the problem admin and we're implimenting a solution.
- monitoring Apr 29, 2026, 01:47 PM UTC
This issue has been resolved and is being monitored.
- monitoring Apr 29, 2026, 02:52 PM UTC
This issue has been resolved and is being monitored.
- resolved Apr 29, 2026, 03:23 PM UTC
Between 12:50 UTC and 13:50 UTC, we experienced database related issues that caused errors in Shopify store admins and the Dev Dashboard. A fix was implemented at 13:50 UTC which resolved the issues. The monitoring period for this issue has ended and no further impact has been observed.
Minor April 28, 2026 Some merchants may experience delays or failures related to Shopify Flow and Webhooks 6h 35m Admin, API & Mobile, Third party services
Started Apr 28, 2026, 02:46 PM UTC· resolved Apr 28, 2026, 09:21 PM UTC
- investigating Apr 28, 2026, 02:46 PM UTC
We are investigating the issues related to Shopify Flow Webhooks and will keep you updated.
- investigating Apr 28, 2026, 03:03 PM UTC
We are still investigating and will continue to keep you updated.
- investigating Apr 28, 2026, 04:29 PM UTC
We are working to resolve the issue, and will continue to keep you updated.
- investigating Apr 28, 2026, 05:14 PM UTC
We are still working to resolve the issue.
- investigating Apr 28, 2026, 06:30 PM UTC
We are seeing improvements in delay times, and are continuing to monitor that.
- investigating Apr 28, 2026, 07:34 PM UTC
We are still working on improvements in delay time and to resolve the issue.
- monitoring Apr 28, 2026, 08:33 PM UTC
This issue has been resolved and is being monitored.
- resolved Apr 28, 2026, 09:21 PM UTC
Between 14:46 UTC - 21:20 UTC, we experienced an issue with the delay or failures of Shopify Flow and Webhooks. A fix was implemented at 20:33 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.