Shopify incident

Some merchants encountering error messages when trying to login to their admins

Minor Resolved View vendor source →

Shopify experienced a minor incident on October 8, 2026 affecting Admin, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2026, 02:49 PM UTC
Resolved
Oct 08, 2026, 03:35 PM UTC
Duration
46m
Detected by Pingoru
Oct 08, 2026, 02:49 PM UTC

Affected components

Admin

Update timeline

  1. investigating Oct 08, 2026, 02:49 PM UTC

    Merchants may experience issues when trying to login to the Shopify admin. This includes a refresh authentication, or the ability to complete signup.

  2. monitoring Oct 08, 2026, 02:56 PM UTC

    This issue has been resolved and is being monitored.

  3. resolved Oct 08, 2026, 03:35 PM UTC

    The monitoring period for this issue has ended and no further impact has been observed.