Shopify incident

Shopify Flow workflows may not be executing properly due to a Google Cloud Platform issue.

Major Resolved View vendor source →

Shopify experienced a major incident on May 24, 2026 affecting API & Mobile, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
May 24, 2026, 06:27 PM UTC
Resolved
May 24, 2026, 07:45 PM UTC
Duration
1h 18m
Detected by Pingoru
May 24, 2026, 06:27 PM UTC

Affected components

API & Mobile

Update timeline

  1. investigating May 24, 2026, 06:48 PM UTC

    Shopfiy Flow may not be triggering properly for some stores.

  2. investigating May 24, 2026, 06:48 PM UTC

    We are investigating and will keep you updated.

  3. identified May 24, 2026, 07:07 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 24, 2026, 07:16 PM UTC

    This issue has been resolved and is being monitored.

  5. resolved May 24, 2026, 07:45 PM UTC

    Between 17:43 UTC and 19:10 UTC, we experienced Shopify Flow workflow failures due to issues with Google cloud Platform. A fix was implemented at 19:10 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.