Resolved after 22 minutes, affecting API & Mobile, on September 18, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
API & Mobile
Update timeline
- investigating Sep 18, 2026, 01:40 PM UTC
Some customers may experience issues with the Shop App. Products are not loading. Some shops may not be available.
- identified Sep 18, 2026, 01:48 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 18, 2026, 01:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 18, 2026, 02:02 PM UTC
This incident has been resolved.
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