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Official status page: https://www.shopifystatus.com · Polled every 5 minutes · 9 components tracked

Real-time Shopify status, recent outages, and incident history — pulled directly from Shopify's official status page at https://www.shopifystatus.com every 5 minutes. Pingoru tracks 9 Shopify services and has captured 4 incidents in the last 90 days (99.32% uptime). Get email, Slack, Discord, or webhook alerts the moment Shopify reports a new incident — free for 5 monitors, no credit card.

Users who monitor Shopify also follow these eCommerce services: Stripe PayPal Blackbaud NetSuite Squarespace BigCommerce Cybersource Gorgias PayFast ShipStation View all 6,000+ providers
Shopify uptime 99.32% uptime · past 90 days
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Recent outages & incidents

Past 7 days
  1. Merchants may experience issues when trying to access the Shopify admin
    Resolved 2h 9m
    Started Apr 29, 2026, 01:14 PM UTC · Resolved Apr 29, 2026, 03:23 PM UTC
    Admin
    6 updates · show timeline
    • investigating · Apr 29, 2026, 01:14 PM UTC

      Merchants may experience issues when trying to access the Shopify admin. This is also affecting Partners trying to access the developer dashboard. We are investigating into the issue and will keep you updated.

    • investigating · Apr 29, 2026, 01:25 PM UTC

      We are investigating and will keep you updated.

    • identified · Apr 29, 2026, 01:44 PM UTC

      We've identified the problem admin and we're implimenting a solution.

    • monitoring · Apr 29, 2026, 01:47 PM UTC

      This issue has been resolved and is being monitored.

    • monitoring · Apr 29, 2026, 02:52 PM UTC

      This issue has been resolved and is being monitored.

    • resolved · Apr 29, 2026, 03:23 PM UTC

      Between 12:50 UTC and 13:50 UTC, we experienced database related issues that caused errors in Shopify store admins and the Dev Dashboard. A fix was implemented at 13:50 UTC which resolved the issues. The monitoring period for this issue has ended and no further impact has been observed.

    Latest: Between 12:50 UTC and 13:50 UTC, we experienced database related issues that caused errors in Shopify store admins and the Dev Dashboard. A fix was implemented at 13:50 UTC which r…

  2. Some merchants may experience delays or failures related to Shopify Flow and Webhooks
    Resolved 6h 35m
    Started Apr 28, 2026, 02:46 PM UTC · Resolved Apr 28, 2026, 09:21 PM UTC
    AdminAPI & MobileThird party services
    8 updates · show timeline
    • investigating · Apr 28, 2026, 02:46 PM UTC

      We are investigating the issues related to Shopify Flow Webhooks and will keep you updated.

    • investigating · Apr 28, 2026, 03:03 PM UTC

      We are still investigating and will continue to keep you updated.

    • investigating · Apr 28, 2026, 04:29 PM UTC

      We are working to resolve the issue, and will continue to keep you updated.

    • investigating · Apr 28, 2026, 05:14 PM UTC

      We are still working to resolve the issue.

    • investigating · Apr 28, 2026, 06:30 PM UTC

      We are seeing improvements in delay times, and are continuing to monitor that.

    • investigating · Apr 28, 2026, 07:34 PM UTC

      We are still working on improvements in delay time and to resolve the issue.

    • monitoring · Apr 28, 2026, 08:33 PM UTC

      This issue has been resolved and is being monitored.

    • resolved · Apr 28, 2026, 09:21 PM UTC

      Between 14:46 UTC - 21:20 UTC, we experienced an issue with the delay or failures of Shopify Flow and Webhooks. A fix was implemented at 20:33 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.

    Latest: Between 14:46 UTC - 21:20 UTC, we experienced an issue with the delay or failures of Shopify Flow and Webhooks. A fix was implemented at 20:33 UTC which resolved the issue. The mon…

  3. Analytics and reports may not show updated information.
    Resolved 9h 40m
    Started Apr 24, 2026, 02:01 PM UTC · Resolved Apr 24, 2026, 11:41 PM UTC
    Reports and Dashboards
    9 updates · show timeline
    • investigating · Apr 24, 2026, 02:01 PM UTC

      Today's Order Count and Sales Analytics may not be presenting information accurately for stores in the Admin. Buyers and Order processing is not impacted.

    • investigating · Apr 24, 2026, 02:19 PM UTC

      We are continuing to investigate and will keep you updated.

    • identified · Apr 24, 2026, 03:42 PM UTC

      We've identified the problem impacting analytics and reports. We're implementing a solution to resolve the issue as soon as possible.

    • identified · Apr 24, 2026, 04:37 PM UTC

      We've identified the problem impacting analytics and reports. We're implementing a solution to resolve the issue as soon as possible.

    • identified · Apr 24, 2026, 05:47 PM UTC

      We've identified the problem impacting analytics and reports. A resolution is in progress.

    • identified · Apr 24, 2026, 06:56 PM UTC

      We've identified the problem impacting analytics and reports. A resolution is in progress.

    • identified · Apr 24, 2026, 08:03 PM UTC

      We are still working to resolve the issue with analytics and reports. We will provide an update in 4 hours, or sooner if more information becomes available.

    • monitoring · Apr 24, 2026, 10:07 PM UTC

      This issue has been resolved and is being monitored.

    • resolved · Apr 24, 2026, 11:41 PM UTC

      Between 14:01 UTC - 23:39 UTC, we experienced an issue where Reports and Analytics were delayed in reporting accurate figures for some stores. A fix was implemented at 21:47 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.

    Latest: Between 14:01 UTC - 23:39 UTC, we experienced an issue where Reports and Analytics were delayed in reporting accurate figures for some stores. A fix was implemented at 21:47 UTC wh…

  4. Order details pages may not show fulfilled line item cards in Admin and POS
    Resolved 2h 50m
    Started Apr 24, 2026, 12:08 AM UTC · Resolved Apr 24, 2026, 02:58 AM UTC
    Admin
    4 updates · show timeline
    • investigating · Apr 24, 2026, 12:08 AM UTC

      Some merchants may be experiencing issues seeing fulfilled items or line-items cards in their Admin, POS and other Apps that show fulfilled items. Please note, the underlying fulfillments are unimpacted and still being fulfilled. Customers are able to make orders as normal.

    • identified · Apr 24, 2026, 12:27 AM UTC

      We have identified the problem impacting Order details showing fufillment items and are working on a solution.

    • identified · Apr 24, 2026, 01:38 AM UTC

      We have identified the problem impacting Order details showing fufillment items and are working on a solution.

    • monitoring · Apr 24, 2026, 02:47 AM UTC

      This issue has been resolved and is being monitored.

    Latest: This issue has been resolved and is being monitored.

Outage history

Past 30 days · 4 incidents
  • Merchants may experience issues when trying to access the Shopify admin Resolved
    Started Apr 29, 2026, 01:14 PM UTC · Resolved Apr 29, 2026, 03:23 PM UTC · 2h 9m
  • Some merchants may experience delays or failures related to Shopify Flow and Webhooks Resolved
    Started Apr 28, 2026, 02:46 PM UTC · Resolved Apr 28, 2026, 09:21 PM UTC · 6h 35m
  • Analytics and reports may not show updated information. Resolved
    Started Apr 24, 2026, 02:01 PM UTC · Resolved Apr 24, 2026, 11:41 PM UTC · 9h 40m
  • Order details pages may not show fulfilled line item cards in Admin and POS Resolved
    Started Apr 24, 2026, 12:08 AM UTC · Resolved Apr 24, 2026, 02:58 AM UTC · 2h 50m

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Shopify reports on 9 services. Subscribe to the ones you actually use — everything else stays silent.

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Upcoming Shopify maintenance windows appear in your maintenance calendar days in advance. Plan deploys and rollouts around them instead of finding out during an incident.

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Monitor Shopify along with everything else

Pingoru tracks 6,000+ cloud and SaaS status pages in one dashboard. Add Shopify and every other provider you depend on — AWS, Stripe, GitHub, Cloudflare, OpenAI — and get a single view of the health of every service your app depends on.

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Track Shopify uptime & incident history

See 90 days of Shopify uptime at a glance, with every past incident linked to its component and update timeline. Export the history as CSV or JSON for SLA reports, postmortems, or vendor evaluations — data your team actually needs, not marketing numbers.

See Shopify uptime history

Frequently asked questions

What is Shopify's uptime?
Over the last 90 days, Shopify reported 99.32% uptime on its official status page. That figure is calculated from the public incident timeline at https://www.shopifystatus.com — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Shopify's uptime history rolling forward in real time.
Has Shopify had outages in 2026?
Yes — Shopify has had 4 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.
When was the last Shopify outage?
The most recent Shopify incident was "Merchants may experience issues when trying to access the Shopify admin", which started on April 29, 2026 and was resolved on April 29, 2026. Pingoru captured this directly from https://www.shopifystatus.com. See the full incident card above for affected components and the update timeline.
How often does Shopify have outages?
Based on the last 90 days, Shopify averages 1.3 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.
Where is Shopify's status page?
Shopify's official status page is https://www.shopifystatus.com. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.
Is Shopify down right now?
Shopify is up. Pingoru checks the official status page every 5 minutes and flips this headline the moment Shopify reports a change. Current status is based on 9 tracked services.
How does Pingoru know if Shopify is down?
We read https://www.shopifystatus.com directly, using Shopify's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.
Where can I get notified when Shopify has an outage?
Create a free Pingoru account and add Shopify as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.
Shopify's status page says the service is up, but I'm having issues — what's wrong?
Three common reasons: • A real Shopify incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Shopify issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.
Where does Pingoru get the official Shopify status?
We use Shopify's own status page at https://www.shopifystatus.com. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.
What does "Up" mean?
All tracked Shopify components are reporting operational. No incidents are currently affecting service.

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