Shopify incident

Some merchants encountering error messages within their admins

Minor Resolved View vendor source →

Shopify experienced a minor incident on May 22, 2026 affecting Admin, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2026, 10:38 AM UTC
Resolved
May 22, 2026, 11:07 AM UTC
Duration
29m
Detected by Pingoru
May 22, 2026, 10:38 AM UTC

Affected components

Admin

Update timeline

  1. investigating May 22, 2026, 11:07 AM UTC

    Merchants may experience issues when trying to access the Shopify admin. The error will appear as a 500 error when accessing product related areas within your admin.

  2. monitoring May 22, 2026, 11:07 AM UTC

    This issue has been resolved and is being monitored.

  3. resolved May 22, 2026, 11:07 AM UTC

    Between 10:05 - 10:46 UTC, we experienced admin 500 errors. A fix was implemented at 10:46 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.