Shopify Outage History
Shopify is up right nowPingoru has recorded 101 incidents for Shopify: 30 in the last 12 months and 11 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 4 | 21 of 720 (3%) |
| May 2026 | 3 | 2 of 744 (0%) |
| June 2026 | 6 | 21 of 720 (3%) |
| July 2026 | 6 | 15 of 744 (2%) |
| August 2026 | 5 | 6 of 744 (1%) |
| September 2026 | 5 | 16 of 720 (2%) |
| October 2026 | 1 | 1 of 582 (0%) |
Incidents, newest first
Minor April 24, 2026 Analytics and reports may not show updated information. 9h 40m Reports and Dashboards
Started Apr 24, 2026, 02:01 PM UTC· resolved Apr 24, 2026, 11:41 PM UTC
- investigating Apr 24, 2026, 02:01 PM UTC
Today's Order Count and Sales Analytics may not be presenting information accurately for stores in the Admin. Buyers and Order processing is not impacted.
- investigating Apr 24, 2026, 02:19 PM UTC
We are continuing to investigate and will keep you updated.
- identified Apr 24, 2026, 03:42 PM UTC
We've identified the problem impacting analytics and reports. We're implementing a solution to resolve the issue as soon as possible.
- identified Apr 24, 2026, 04:37 PM UTC
We've identified the problem impacting analytics and reports. We're implementing a solution to resolve the issue as soon as possible.
- identified Apr 24, 2026, 05:47 PM UTC
We've identified the problem impacting analytics and reports. A resolution is in progress.
- identified Apr 24, 2026, 06:56 PM UTC
We've identified the problem impacting analytics and reports. A resolution is in progress.
- identified Apr 24, 2026, 08:03 PM UTC
We are still working to resolve the issue with analytics and reports. We will provide an update in 4 hours, or sooner if more information becomes available.
- monitoring Apr 24, 2026, 10:07 PM UTC
This issue has been resolved and is being monitored.
- resolved Apr 24, 2026, 11:41 PM UTC
Between 14:01 UTC - 23:39 UTC, we experienced an issue where Reports and Analytics were delayed in reporting accurate figures for some stores. A fix was implemented at 21:47 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
Minor April 24, 2026 Order details pages may not show fulfilled line item cards in Admin and POS 2h 50m Admin
Started Apr 24, 2026, 12:08 AM UTC· resolved Apr 24, 2026, 02:58 AM UTC
- investigating Apr 24, 2026, 12:08 AM UTC
Some merchants may be experiencing issues seeing fulfilled items or line-items cards in their Admin, POS and other Apps that show fulfilled items. Please note, the underlying fulfillments are unimpacted and still being fulfilled. Customers are able to make orders as normal.
- identified Apr 24, 2026, 12:27 AM UTC
We have identified the problem impacting Order details showing fufillment items and are working on a solution.
- identified Apr 24, 2026, 01:38 AM UTC
We have identified the problem impacting Order details showing fufillment items and are working on a solution.
- monitoring Apr 24, 2026, 02:47 AM UTC
This issue has been resolved and is being monitored.
Minor June 24, 2025 Shop Pay unavailable 33m Checkout
Started Jun 24, 2025, 10:57 PM UTC· resolved Jun 24, 2025, 11:30 PM UTC
- investigating Jun 24, 2025, 10:57 PM UTC
Shop Pay is currently unavailable. We’re investigating and will keep you updated.
- investigating Jun 24, 2025, 11:15 PM UTC
We are continuing to investigate, Shop Pay is unavailable at this time.
- investigating Jun 24, 2025, 11:15 PM UTC
Shop Pay is unavailable at this time, we are continuing to investigate and will update here when more information becomes available.
- resolved Jun 24, 2025, 11:30 PM UTC
This incident has been resolved.
Major June 24, 2025 Some POS transactions are not completing on iOS devices Actions 3h 5m Point of Sale
Started Jun 24, 2025, 05:46 PM UTC· resolved Jun 24, 2025, 08:52 PM UTC
- investigating Jun 24, 2025, 05:46 PM UTC
Some POS transactions are not completing on iOS devices, we are currently investigating and will keep you updated.
- monitoring Jun 24, 2025, 05:55 PM UTC
We have identified the issue with our banking partners and a fix has been implemented. We are now in a monitoring period.
- monitoring Jun 24, 2025, 06:12 PM UTC
We are continuing to monitor the results of the fix and are seeing recovery.
- investigating Jun 24, 2025, 06:23 PM UTC
The earlier fix has reduced the number of checkouts not completing for iOS POS devices. We are continuing our investigation to address the remaining incompletions.
- investigating Jun 24, 2025, 07:02 PM UTC
We are continuing to investigate the issue and will provide updates as soon as possible. Merchants experiencing issues can try disconnecting, forgetting, and reconnecting their card readers to resolve errors.
- monitoring Jun 24, 2025, 08:19 PM UTC
A fix for this issue has been implemented and is now being monitored. Merchants experiencing issues can try disconnecting, forgetting, and reconnecting their card readers to resolve errors.
- resolved Jun 24, 2025, 08:52 PM UTC
Between 16:31 UTC and 19:48 UTC, we experienced an issue due to which some POS transactions could not be completed as expected. A fix was implemented at 17:44 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed. Merchants still experiencing issues can try disconnecting, forgetting, and reconnecting their card readers to resolve errors.