Some merchants may experience delays or failures related to Shopify Flow and Webhooks

Update timeline

1. investigating Apr 28, 2026, 02:46 PM UTC

   We are investigating the issues related to Shopify Flow Webhooks and will keep you updated.

2. investigating Apr 28, 2026, 03:03 PM UTC

   We are still investigating and will continue to keep you updated.

3. investigating Apr 28, 2026, 04:29 PM UTC

   We are working to resolve the issue, and will continue to keep you updated.

4. investigating Apr 28, 2026, 05:14 PM UTC

   We are still working to resolve the issue.

5. investigating Apr 28, 2026, 06:30 PM UTC

   We are seeing improvements in delay times, and are continuing to monitor that.

6. investigating Apr 28, 2026, 07:34 PM UTC

   We are still working on improvements in delay time and to resolve the issue.

7. monitoring Apr 28, 2026, 08:33 PM UTC

   This issue has been resolved and is being monitored.

8. resolved Apr 28, 2026, 09:21 PM UTC

   Between 14:46 UTC - 21:20 UTC, we experienced an issue with the delay or failures of Shopify Flow and Webhooks. A fix was implemented at 20:33 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.