Shippo Outage History
Shippo is up right nowPingoru has recorded 180 incidents for Shippo: 180 in the last 12 months and 98 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 10 | 204 of 720 (28%) |
| May 2026 | 5 | 425 of 744 (57%) |
| June 2026 | 13 | 61 of 720 (8%) |
| July 2026 | 19 | 143 of 744 (19%) |
| August 2026 | 22 | 135 of 744 (18%) |
| September 2026 | 32 | 183 of 720 (25%) |
| October 2026 | 38 | 221 of 588 (38%) |
Incidents, newest first
Notice September 27, 2026 Deutsche Post Transaction API Outage 54m Deutsche Post
Started Sep 27, 2026, 06:20 PM UTC· resolved Sep 27, 2026, 07:15 PM UTC
- investigating Sep 27, 2026, 06:20 PM UTC
Hi Team, we are currently observing an elevated error rate on Deutsche Post's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to Deutsche Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
- resolved Sep 27, 2026, 07:15 PM UTC
This incident has been resolved.
Minor September 25, 2026 Elevated error rate on Canada Post Shipment 1h 8m Canada Post
Started Sep 25, 2026, 08:08 AM UTC· resolved Sep 25, 2026, 09:17 AM UTC
- investigating Sep 25, 2026, 08:08 AM UTC
Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes are affected, and label generation may fail downstream. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
- resolved Sep 25, 2026, 09:17 AM UTC
This incident has been resolved.
Critical September 24, 2026 Axlehire Shipment and Tracking Outage 2h 58m Axlehire
Started Sep 24, 2026, 08:51 AM UTC· resolved Sep 24, 2026, 11:49 AM UTC
- investigating Sep 24, 2026, 08:51 AM UTC
We are experiencing an interruption in Axlehire tracking events from the carrier and Shipment service. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates and Rating service will be delayed but will be sent once the carrier's API is restored.
- resolved Sep 24, 2026, 11:49 AM UTC
This incident has been resolved.
Major September 22, 2026 Elevated error in USPS Manifest generation 2h 24m USPS
Started Sep 22, 2026, 07:39 AM UTC· resolved Sep 22, 2026, 10:03 AM UTC
- investigating Sep 22, 2026, 07:39 AM UTC
We are currently observing an elevated error rate affecting USPS Manifest generation. Label generation is not impacted. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive from the carrier.
- monitoring Sep 22, 2026, 09:16 AM UTC
USPS has deployed a fix and the service has started recovering. We are continuing to monitor and will share any further updates.
- resolved Sep 22, 2026, 10:03 AM UTC
The issue has been resolved, and the service is now operational.
Major September 20, 2026 Axlehire tracking disruptions 1d 19h Axlehire
Started Sep 20, 2026, 12:17 PM UTC· resolved Sep 22, 2026, 08:09 AM UTC
- investigating Sep 20, 2026, 12:17 PM UTC
We are experiencing an interruption in Axlehire tracking events from the carrier. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.
- resolved Sep 22, 2026, 08:09 AM UTC
The issue has been resolved and the service is now operational.
Notice September 17, 2026 Web App – Labels not visible in shipments tab 7h 1m Shippo Web Dashboard
Started Sep 17, 2026, 08:53 PM UTC· resolved Sep 18, 2026, 03:55 AM UTC
- investigating Sep 17, 2026, 08:53 PM UTC
We’re seeing an issue where some users may be unable to see their labels in the Shipments tab of the Web App. Our team is actively investigating and working toward a resolution. We’ll provide another update as soon as we have more information.
- resolved Sep 18, 2026, 03:55 AM UTC
This incident has been resolved.
Notice September 17, 2026 USPS intermittent Outage impacting V3 Label generation 3h 10m USPS
Started Sep 17, 2026, 04:48 AM UTC· resolved Sep 17, 2026, 07:58 AM UTC
- investigating Sep 17, 2026, 04:48 AM UTC
USPS has reported an intermittent outage impacting their label generation API . Their support team is currently investigating. We are monitoring the issue and will provide an update as soon as USPS shares further information
- resolved Sep 17, 2026, 07:58 AM UTC
This incident has been resolved.
Minor September 16, 2026 Elevated error rate USPS Manifest generation 6h 44m USPS
Started Sep 16, 2026, 04:25 AM UTC· resolved Sep 16, 2026, 11:09 AM UTC
- investigating Sep 16, 2026, 04:25 AM UTC
Hi team, we’re currently seeing an elevated error rate affecting USPS Manifest generation. We've reached out to carrier and working to resolve it. We’ll keep you posted with further updates.
- monitoring Sep 16, 2026, 08:47 AM UTC
The USPS team has deployed a fix and the service has started recovering. We’re closely monitoring the service and will keep posted with further updates.
- monitoring Sep 16, 2026, 08:48 AM UTC
The USPS team has deployed a fix and the service has started recovering. We’re closely monitoring the service and will keep posted with further updates.
- resolved Sep 16, 2026, 11:09 AM UTC
The issue has been resolved, and the service is now operational.
Major September 12, 2026 Elevated error rate on Royal Mail_SF Tracking 2h 32m Royal Mail (Storefeeder)
Started Sep 12, 2026, 09:47 PM UTC· resolved Sep 13, 2026, 12:20 AM UTC
- investigating Sep 12, 2026, 09:47 PM UTC
We have detected an elevated error rate from Royal Mail_SF Tracking API. Our team has escalated the issue with the data provider. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
- resolved Sep 13, 2026, 12:20 AM UTC
This incident has been resolved.
Minor September 11, 2026 Elevated error rate on USPS QR code generation 12h 59m USPS
Started Sep 11, 2026, 01:33 AM UTC· resolved Sep 11, 2026, 02:33 PM UTC
- investigating Sep 11, 2026, 01:33 AM UTC
Hi Team, We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. We keep you updated as soon as we receive reply from the carrier
- investigating Sep 11, 2026, 05:21 AM UTC
We are experiencing an interruption with USPS QR Code generation. Our team has reached out to USPS and is actively monitoring the situation. USPS label generation without QR codes is fully operational We’ll keep you updated as soon as we receive a response from the carrier
- monitoring Sep 11, 2026, 12:39 PM UTC
USPS QR code generation has recovered and is currently functioning as expected. Our team is continuing to monitor the service closely to ensure stability.
- resolved Sep 11, 2026, 02:33 PM UTC
The issue has been resolved and the services are back to operational.
Notice September 9, 2026 Elevated error rate on Shippo Web Dashboard 16h 48m Shippo Web Dashboard
Started Sep 09, 2026, 09:01 PM UTC· resolved Sep 10, 2026, 01:50 PM UTC
- investigating Sep 09, 2026, 09:01 PM UTC
We are actively investigating an issue affecting order data from store connections. Missing order data may have occurred between September 8, 2026 at 17:16 UTC and September 9, 2026 at 06:41 UTC. Our team is currently investigating the issue and working to determine the impact and resolution. We will provide further updates as more information becomes available.
- investigating Sep 09, 2026, 09:57 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 10, 2026, 01:29 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 10, 2026, 01:30 AM UTC
We are continuing to monitor for any further issues.
- resolved Sep 10, 2026, 01:50 PM UTC
This incident has been resolved.
Major September 8, 2026 Elevated error rates for the Lasership Transaction services 1h 29m Lasership
Started Sep 08, 2026, 07:22 PM UTC· resolved Sep 08, 2026, 08:52 PM UTC
- investigating Sep 08, 2026, 07:22 PM UTC
We’re seeing elevated error rates for the Lasership Transaction services and it's affecting label generation. We are actively monitoring the status of these issues and will provide further updates soon.
- resolved Sep 08, 2026, 08:52 PM UTC
This incident has been resolved.
Major September 5, 2026 APG Tracking disruption 2h 32m APG
Started Sep 05, 2026, 07:12 PM UTC· resolved Sep 05, 2026, 09:44 PM UTC
- investigating Sep 05, 2026, 07:12 PM UTC
We are experiencing an interruption in APG tracking events from the carrier. Our team has reached out to APG and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.
- resolved Sep 05, 2026, 09:44 PM UTC
This incident has been resolved.
Major September 5, 2026 Elevated error rate on Royal Mail SF Shipment API 8h 24m Royal Mail (Storefeeder)
Started Sep 05, 2026, 09:47 AM UTC· resolved Sep 05, 2026, 06:12 PM UTC
- investigating Sep 05, 2026, 09:47 AM UTC
We’re seeing elevated error rates for the Royal Mail SF's Shipment API and it's affecting Rating service. We've reached out to the carrier and are actively monitoring the status of this issue and will provide further updates soon.
- resolved Sep 05, 2026, 06:12 PM UTC
This incident has been resolved.
Major September 5, 2026 Elevated error rate on FedEx Shipment API 15h 27m FedEx
Started Sep 05, 2026, 09:40 AM UTC· resolved Sep 06, 2026, 01:07 AM UTC
- investigating Sep 05, 2026, 09:40 AM UTC
We’re seeing elevated error rates for the FedEx Shipment API and it's affecting Rating service. We've reached out to the carrier and are actively monitoring the status of this issue and will provide further updates soon.
- resolved Sep 06, 2026, 01:07 AM UTC
This incident has been resolved.
Major September 5, 2026 Elevated error rate on UPS Shipment API 8h 35m UPS
Started Sep 05, 2026, 09:38 AM UTC· resolved Sep 05, 2026, 06:13 PM UTC
- investigating Sep 05, 2026, 09:38 AM UTC
We’re seeing elevated error rates for the UPS Shipment API and it's affecting Rating service. We've reached out to the carrier and are actively monitoring the status of this issue and will provide further updates soon.
- resolved Sep 05, 2026, 06:13 PM UTC
This incident has been resolved.
Minor September 2, 2026 Elevated errors on FedEx rating and label purchase 16h 59m FedEx
Started Sep 02, 2026, 05:31 PM UTC· resolved Sep 03, 2026, 10:30 AM UTC
- investigating Sep 02, 2026, 05:31 PM UTC
We are currently seeing intermittent errors on FedEx rate quotes and FedEx label purchases due to a rate limit applied at the carrier's API. Affected requests return an error and can be retried. Other carriers are unaffected. We are engaged directly with FedEx to restore normal service and will post an update as soon as we have more information.
- investigating Sep 03, 2026, 05:06 AM UTC
FedEx's IT teams are actively working on the issue and continuing to investigate the root cause. At this time, we do not have any additional updates or an estimated timeline for resolution. As soon as I receive any new information, I will share it with you right away.
- resolved Sep 03, 2026, 10:30 AM UTC
This incident has been resolved.
Minor September 2, 2026 Elevated error rate on Royal Mail intersoft Transaction API 21m Royal Mail (InterSoft)
Started Sep 02, 2026, 01:55 PM UTC· resolved Sep 02, 2026, 02:16 PM UTC
- investigating Sep 02, 2026, 01:55 PM UTC
We are currently observing an elevated error rate from the Royal Mail Intersoft Transaction API, which is causing intermittent failures in label generation. Our engineering team is actively investigating and working with Royal Mail to identify the cause. We will provide another update as soon as we have more information.
Minor September 2, 2026 Elevated error rate on UPS Shipment Service 45m UPS
Started Sep 02, 2026, 03:12 AM UTC· resolved Sep 02, 2026, 03:58 AM UTC
- investigating Sep 02, 2026, 03:12 AM UTC
We have detected an elevated error rate from UPS's Shipment API. Our team has contacted the carrier and we are monitoring the situation.
- resolved Sep 02, 2026, 03:58 AM UTC
This incident has been resolved.
Major September 1, 2026 Elevated error rates for the FedEX Transaction services 32m FedEx
Started Sep 01, 2026, 11:26 PM UTC· resolved Sep 01, 2026, 11:58 PM UTC
- investigating Sep 01, 2026, 11:26 PM UTC
We’re seeing elevated error rates for the FedEX Transaction services and it's affecting label generation. We are actively monitoring the status of these issues and will provide further updates soon.
- resolved Sep 01, 2026, 11:58 PM UTC
This incident has been resolved.
Major September 1, 2026 Elevated error rate on Colissimo Transaction API 58m Colissimo
Started Sep 01, 2026, 01:25 PM UTC· resolved Sep 01, 2026, 02:23 PM UTC
- investigating Sep 01, 2026, 01:25 PM UTC
We have detected an elevated error rate from Colissimo Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.
- monitoring Sep 01, 2026, 02:07 PM UTC
Colissimo confirmed that they started seeing recovery monitoring the situation for a while
- resolved Sep 01, 2026, 02:23 PM UTC
This incident has been resolved.
Major August 31, 2026 Elevated error rate on Deutsche Post Transaction API 1h 10m Deutsche Post
Started Aug 31, 2026, 11:16 PM UTC· resolved Sep 01, 2026, 12:26 AM UTC
- investigating Aug 31, 2026, 11:16 PM UTC
We have detected an elevated error rate from Deutsche Post Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.
- monitoring Aug 31, 2026, 11:58 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 31, 2026, 11:58 PM UTC
We are beginning to see recovery on the carrier's end; however, we have not yet received confirmation from Deutsche Post. We will continue to monitor the situation and share an update as soon as we have more information
- resolved Sep 01, 2026, 12:26 AM UTC
This incident has been resolved.
Minor August 31, 2026 Elevated error rate on Colissimo Transaction 30m Colissimo
Started Aug 31, 2026, 07:06 AM UTC· resolved Aug 31, 2026, 07:36 AM UTC
- investigating Aug 31, 2026, 07:06 AM UTC
We have detected an elevated error rate from Colissimo's Transaction API. The carrier appears to be experiencing an outage on their side and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
- resolved Aug 31, 2026, 07:36 AM UTC
This incident has been resolved.
Minor August 31, 2026 Observing Interruption in Receiving USPS Tracking Events 5h 11m USPS
Started Aug 31, 2026, 02:15 AM UTC· resolved Aug 31, 2026, 07:26 AM UTC
- investigating Aug 31, 2026, 02:15 AM UTC
We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. We will keep you updated as soon as we receive a reply from the carrier.
- resolved Aug 31, 2026, 07:26 AM UTC
This incident has been resolved.
Minor August 28, 2026 Elevated error rate on DHL Express label generation 3d 4h DHL Express
Started Aug 28, 2026, 07:39 PM UTC· resolved Sep 01, 2026, 12:08 AM UTC
- investigating Aug 28, 2026, 07:39 PM UTC
We are currently experiencing elevated label creation errors affecting shipments using Shippo’s DHL Express account. Our team is actively investigating the issue and working toward a resolution. We’ll provide further updates as more information becomes available.
- resolved Sep 01, 2026, 12:08 AM UTC
This incident has been resolved.