Shippo incident

Web App – Labels not visible in shipments tab

Notice Resolved View vendor source →

Shippo experienced a notice incident on September 17, 2026 affecting Shippo Web Dashboard, lasting 7h 1m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2026, 08:53 PM UTC
Resolved
Sep 18, 2026, 03:55 AM UTC
Duration
7h 1m
Detected by Pingoru
Sep 17, 2026, 08:53 PM UTC

Affected components

Shippo Web Dashboard

Update timeline

  1. investigating Sep 17, 2026, 08:53 PM UTC

    We’re seeing an issue where some users may be unable to see their labels in the Shipments tab of the Web App. Our team is actively investigating and working toward a resolution. We’ll provide another update as soon as we have more information.

  2. resolved Sep 18, 2026, 03:55 AM UTC

    This incident has been resolved.