Shippo incident

Elevated error rate on Canada Post Shipment

Minor Resolved View vendor source →

Shippo experienced a minor incident on September 25, 2026 affecting Canada Post, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2026, 08:08 AM UTC
Resolved
Sep 25, 2026, 09:17 AM UTC
Duration
1h 8m
Detected by Pingoru
Sep 25, 2026, 08:08 AM UTC

Affected components

Canada Post

Update timeline

  1. investigating Sep 25, 2026, 08:08 AM UTC

    Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes are affected, and label generation may fail downstream. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

  2. resolved Sep 25, 2026, 09:17 AM UTC

    This incident has been resolved.