Shippo incident

Elevated error rate on DHL Express label generation

Minor Resolved View vendor source →

Shippo experienced a minor incident on August 28, 2026 affecting DHL Express, lasting 3d 4h. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2026, 07:39 PM UTC
Resolved
Sep 01, 2026, 12:08 AM UTC
Duration
3d 4h
Detected by Pingoru
Aug 28, 2026, 07:39 PM UTC

Affected components

DHL Express

Update timeline

  1. investigating Aug 28, 2026, 07:39 PM UTC

    We are currently experiencing elevated label creation errors affecting shipments using Shippo’s DHL Express account. Our team is actively investigating the issue and working toward a resolution. We’ll provide further updates as more information becomes available.

  2. resolved Sep 01, 2026, 12:08 AM UTC

    This incident has been resolved.