Shippo Outage History
Shippo is up right nowPingoru has recorded 180 incidents for Shippo: 180 in the last 12 months and 98 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 10 | 204 of 720 (28%) |
| May 2026 | 5 | 425 of 744 (57%) |
| June 2026 | 13 | 61 of 720 (8%) |
| July 2026 | 19 | 143 of 744 (19%) |
| August 2026 | 22 | 135 of 744 (18%) |
| September 2026 | 32 | 183 of 720 (25%) |
| October 2026 | 38 | 221 of 588 (38%) |
Incidents, newest first
Minor August 28, 2026 USPS Manifest Generation outage 41m USPS
Started Aug 28, 2026, 02:03 PM UTC· resolved Aug 28, 2026, 02:45 PM UTC
- investigating Aug 28, 2026, 02:03 PM UTC
We’re currently seeing an elevated error rate affecting USPS Manifest generation. We've reached out to carrier and working to resolve it. We’ll keep you posted with further updates.
- resolved Aug 28, 2026, 02:45 PM UTC
This incident has been resolved.
Major August 28, 2026 Elevated error rate on DPD UK Tracking 9h 56m DPD UK
Started Aug 28, 2026, 04:41 AM UTC· resolved Aug 28, 2026, 02:37 PM UTC
- investigating Aug 28, 2026, 04:41 AM UTC
We are experiencing elevated error rate on DPD UK Tracking service. Its a carrier side issue and we are actively monitoring the status of this issue and will keep you posted on this.
- resolved Aug 28, 2026, 02:37 PM UTC
DPD UK confirmed that the issue has been fixed, and the service is now back to normal.
Major August 25, 2026 Elevated error rate on Third party vendor Tracking API 9h 8m Pitney Bowes
Started Aug 25, 2026, 05:18 AM UTC· resolved Aug 25, 2026, 02:27 PM UTC
- investigating Aug 25, 2026, 05:18 AM UTC
We are experiencing some issues in the tracking API with Pitney Bowes. We have reached out to the carrier and are actively monitoring the status of these issues. We will provide further updates soon.
- resolved Aug 25, 2026, 02:27 PM UTC
This incident has been resolved.
Major August 17, 2026 EVRi Label generation outage 1h 1m EVRi
Started Aug 17, 2026, 04:27 PM UTC· resolved Aug 17, 2026, 05:29 PM UTC
- investigating Aug 17, 2026, 04:27 PM UTC
We are experiencing elevated error rate on EVRi's Transaction API and it is affecting Label generation. We have reached out to the carrier and are actively monitoring the status of these issues. We will provide further updates soon.
- resolved Aug 17, 2026, 05:29 PM UTC
This incident has been resolved.
Minor August 16, 2026 USPS Rating – Degraded Performance 2h 30m USPS
Started Aug 16, 2026, 12:50 PM UTC· resolved Aug 16, 2026, 03:20 PM UTC
- investigating Aug 16, 2026, 12:50 PM UTC
We are currently experiencing intermittent issues with USPS authentication, which may result in missing USPS rates for some merchants using their own USPS carrier accounts. USPS authentication has begun recovering, but intermittent failures are still occurring. Our team is actively monitoring the situation and will provide further updates as they become available.
- resolved Aug 16, 2026, 03:20 PM UTC
This issue has been resolved and service back to operational.
Minor August 13, 2026 Better trucks service disruption 1h 37m Better Trucks
Started Aug 13, 2026, 06:41 PM UTC· resolved Aug 13, 2026, 08:19 PM UTC
- investigating Aug 13, 2026, 06:41 PM UTC
We are experiencing an interruption in Better Trucks tracking events from the carrier. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.
- resolved Aug 13, 2026, 08:19 PM UTC
This incident has been resolved.
Critical August 13, 2026 Elevated error rate on lasership Transaction API 2h 50m Lasership
Started Aug 13, 2026, 01:47 PM UTC· resolved Aug 13, 2026, 04:37 PM UTC
- investigating Aug 13, 2026, 01:47 PM UTC
We have detected an elevated error rate from lasership Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.
- monitoring Aug 13, 2026, 04:10 PM UTC
Carrier confirmed its unplanned outage on their end and their IT team working on the fix , we started seeing the recovery so keeping this in a monitoring state
- resolved Aug 13, 2026, 04:37 PM UTC
Issue has been fully resolved and service back to operational.
Minor August 12, 2026 Billing Degraded Performance All Customers 2h 22m Shippo Platform API
Started Aug 12, 2026, 09:37 PM UTC· resolved Aug 13, 2026, 12:00 AM UTC
- investigating Aug 12, 2026, 09:37 PM UTC
We are currently experiencing degraded billing performance affecting all customers. Our team is actively investigating the issue and working to restore normal service as quickly as possible. We will provide additional updates as more information becomes available.
- monitoring Aug 12, 2026, 09:46 PM UTC
The problem has been addressed and the backlog is draining.
- resolved Aug 13, 2026, 12:00 AM UTC
This incident has been resolved.
Minor August 11, 2026 USPS Shipment service outage 2h 50m USPS
Started Aug 11, 2026, 01:55 PM UTC· resolved Aug 11, 2026, 04:46 PM UTC
- investigating Aug 11, 2026, 01:55 PM UTC
We are experiencing elevated error rate on USPS Shipment API and it is affecting Rating service. We have reached out to the carrier and are actively monitoring the status of these issues. We will provide further updates soon.
- monitoring Aug 11, 2026, 02:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 11, 2026, 04:46 PM UTC
This incident has been resolved.
Minor August 1, 2026 Correos tracking disruptions 2h 14m Correos
Started Aug 01, 2026, 12:03 PM UTC· resolved Aug 01, 2026, 02:17 PM UTC
- investigating Aug 01, 2026, 12:03 PM UTC
We are experiencing an interruption in Correos tracking events from the carrier. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.
- resolved Aug 01, 2026, 02:17 PM UTC
This incident has been resolved.
Critical July 30, 2026 Canada Post Shipment and Tracking service outage 9h 20m Canada Post
Started Jul 30, 2026, 04:41 AM UTC· resolved Jul 30, 2026, 02:01 PM UTC
- investigating Jul 30, 2026, 04:41 AM UTC
We are experiencing elevated error rate on Canada Post's Shipment API and it is affecting Rating service. We have reached out to the carrier and actively monitoring the status of these issues and will keep you posted on this.
- resolved Jul 30, 2026, 02:01 PM UTC
This incident has been resolved.
Critical July 29, 2026 Elevated error rate on DHL eCommerce Transaction API 22m DHL eCommerce
Started Jul 29, 2026, 07:25 PM UTC· resolved Jul 29, 2026, 07:48 PM UTC
- investigating Jul 29, 2026, 07:25 PM UTC
We have detected an elevated error rate from DHL eCommerce Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.
- identified Jul 29, 2026, 07:27 PM UTC
Carrier Confirmed they have an major outage on their end ,they are actively working on this to resolve the issue
- resolved Jul 29, 2026, 07:48 PM UTC
This incident has been resolved.
Major July 29, 2026 LSO Tracking disruption 1h 14m LSO
Started Jul 29, 2026, 03:30 PM UTC· resolved Jul 29, 2026, 04:45 PM UTC
- investigating Jul 29, 2026, 03:30 PM UTC
We are experiencing an interruption in LSO tracking events from the carrier. Our team has reached out to LSO and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.
- resolved Jul 29, 2026, 04:45 PM UTC
This incident has been resolved.
Major July 28, 2026 Elevated error rate on Canada Post 6h 42m Canada Post
Started Jul 28, 2026, 10:10 PM UTC· resolved Jul 29, 2026, 04:53 AM UTC
- investigating Jul 28, 2026, 10:10 PM UTC
We have detected an elevated error rate from Canada Post shipments. Our team has contacted the carrier, and we are monitoring the situation. During this time, label generation may be delayed but will be sent once the carrier's API is restored.
- resolved Jul 29, 2026, 04:53 AM UTC
This incident has been resolved.
Major July 28, 2026 Australia Post label generation outage 50m Australia Post
Started Jul 28, 2026, 04:22 AM UTC· resolved Jul 28, 2026, 05:12 AM UTC
- investigating Jul 28, 2026, 04:22 AM UTC
We are experiencing elevated error rate on Australia Post's transaction service and it is affecting Label Generation. We have reached out to the carrier and actively monitoring the status of these issues and will keep you posted on this.
- resolved Jul 28, 2026, 05:12 AM UTC
This incident has been resolved.
Major July 26, 2026 FedEx's Transaction service outage 13m FedEx
Started Jul 26, 2026, 07:50 AM UTC· resolved Jul 26, 2026, 08:03 AM UTC
- investigating Jul 26, 2026, 07:50 AM UTC
We are experiencing elevated error rate on FedEx's transaction service and it is affecting Label Generation. We have reached out to the carrier and actively monitoring the status of these issues and will keep you posted on this.
- resolved Jul 26, 2026, 08:03 AM UTC
This incident has been resolved.
Major July 21, 2026 Elevated error rate on La Poste Transaction 2h 10m La Poste
Started Jul 21, 2026, 11:31 PM UTC· resolved Jul 22, 2026, 01:42 AM UTC
- investigating Jul 21, 2026, 11:31 PM UTC
We are currently experiencing failures with La Poste label generation and refunds. The carrier has been notified, and we are awaiting an update.
- resolved Jul 22, 2026, 01:42 AM UTC
This incident has been resolved.
Major July 21, 2026 Elevated error rate on Rating API from USPS. 3h 8m USPS
Started Jul 21, 2026, 08:19 AM UTC· resolved Jul 21, 2026, 11:28 AM UTC
- investigating Jul 21, 2026, 08:19 AM UTC
We are seeing an elevated error on rating API from USPS. Our team has reached out to USPS and is actively monitoring the situation. We keep you updated as soon as we receive reply from the carrier.
- resolved Jul 21, 2026, 11:28 AM UTC
This incident has been resolved.
Minor July 18, 2026 Elevated error rate on USPS Shipment service 6h 10m USPS
Started Jul 18, 2026, 07:37 AM UTC· resolved Jul 18, 2026, 01:47 PM UTC
- investigating Jul 18, 2026, 07:37 AM UTC
We are experiencing elevated error rate on USPS's shipment service. We have reached out to the carrier and actively monitoring the status of this issue and will keep you posted on this.
- resolved Jul 18, 2026, 01:47 PM UTC
This incident has been resolved.
Minor July 8, 2026 Elevated error rate on La Post's Tracking 57m La Poste
Started Jul 08, 2026, 08:37 AM UTC· resolved Jul 08, 2026, 09:34 AM UTC
- investigating Jul 08, 2026, 08:37 AM UTC
We have detected an elevated error rate from La Post's Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed, but will be sent once the carrier’s API is restored
- resolved Jul 08, 2026, 09:34 AM UTC
This incident has been resolved.
Minor July 6, 2026 Australia Post – Delayed Tracking Event Updates 4d Australia Post
Started Jul 06, 2026, 04:51 PM UTC· resolved Jul 10, 2026, 05:16 PM UTC
- investigating Jul 06, 2026, 04:51 PM UTC
Our third-party vendor has informed us that Australia Post is currently experiencing inconsistencies with their public integration, resulting in delays to tracking event updates. Australia Post is actively working to improve the stability of the integration and restore normal service. We are monitoring the situation closely and will provide updates as more information becomes available.
- identified Jul 08, 2026, 06:51 PM UTC
Thank you for your patience as Our third-party vendor diligently works on this matter. Our third-party vendor made significant improvements to the Australia Post system. To ensure these enhancements are effective and maintain stability.
- resolved Jul 10, 2026, 05:16 PM UTC
This incident has been resolved.
Minor July 1, 2026 Deutsche Post Tracking service Issue 39m Deutsche Post
Started Jul 01, 2026, 08:09 AM UTC· resolved Jul 01, 2026, 08:48 AM UTC
- investigating Jul 01, 2026, 08:09 AM UTC
We are experiencing elevated error rate on Deutsche Post Tracking service. We have reached out to the carrier and actively monitoring the status of this issue and will keep you posted on this.
- resolved Jul 01, 2026, 08:48 AM UTC
This incident has been resolved.
Minor June 29, 2026 Deutsche Post Tracking Service Issue 2h 42m Deutsche Post
Started Jun 29, 2026, 10:01 PM UTC· resolved Jun 30, 2026, 12:44 AM UTC
- investigating Jun 29, 2026, 10:01 PM UTC
We are experiencing elevated error rate on Deutsche Post Tracking service. We have reached out to the carrier and actively monitoring the status of this issue and will keep you posted on this.
- resolved Jun 30, 2026, 12:44 AM UTC
This incident has been resolved.
Minor June 26, 2026 Elevated error rate on FedEx Transaction & shipment service 2h 14m FedEx
Started Jun 26, 2026, 04:48 PM UTC· resolved Jun 26, 2026, 07:02 PM UTC
- investigating Jun 26, 2026, 04:48 PM UTC
We have detected an elevated error rate for the FedEx Rate & Label generation API service. Our engineering team investigating the issue
- identified Jun 26, 2026, 05:17 PM UTC
FedEx confirmed they are having multiple issue on their rest API service , we are closely working with carrier for resolution
- monitoring Jun 26, 2026, 06:12 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 26, 2026, 06:57 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 26, 2026, 07:02 PM UTC
This incident has been resolved.
Minor June 26, 2026 Degraded Orders Page Performance 1h 1m Shippo Web Dashboard
Started Jun 26, 2026, 04:34 AM UTC· resolved Jun 26, 2026, 05:36 AM UTC
- investigating Jun 26, 2026, 04:34 AM UTC
We are currently investigating an issue causing intermittent degradation of the Orders page in the Shippo web application. Some customers may experience empty or incomplete order listings while using the Orders page. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We will provide another update as soon as more information becomes available.
- resolved Jun 26, 2026, 05:36 AM UTC
This incident has been resolved.