Shippo Outage History

We are currently observing an elevated error rate on La Poste and Colissimo's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to the carrier and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier. (edited)

Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

Hi Team, we are currently observing an elevated error rate on USPS's Shipment API. Shippo's fallback generates rates and labels locally and kicks in automatically per shipment, so rate quotes and domestic label generation will remain operational. Label generation for International, Military, and U.S. Territory shipments will be unavailable. We have reached out to USPS and are actively monitoring the situation.

Hi Team, we are currently seeing an interruption in DPD Germany tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to DPD Germany and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored

We are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. This is a carrier-side issue, and they are actively investigating it. We will provide a further update as soon as we receive one from the carrier.

We are currently seeing an interruption in DPD Germany tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to DPD Germany and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

Hi Team, we are currently seeing an interruption in DPD Germany tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to DPD Germany and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

Hi Team, we are currently seeing an interruption in USPS tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

Hi Team, we are currently seeing an interruption in Deutsche Post tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to Deutsche Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

We have detected an elevated error rate from ontrac Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.

We are continuing to investigate this issue.

Hi Team, we are currently observing an elevated error rate on USPS's Shipment API. Rate quotes and label generation will be unavailable. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

Hi Team, we are currently observing an elevated error rate on Deutsche Post's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to Deutsche Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored

Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes are affected, and label generation may fail downstream. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

We are experiencing an interruption in Axlehire tracking events from the carrier and Shipment service. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates and Rating service will be delayed but will be sent once the carrier's API is restored.

We are currently observing an elevated error rate affecting USPS Manifest generation. Label generation is not impacted. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive from the carrier.

We are experiencing an interruption in Axlehire tracking events from the carrier. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.

We’re seeing an issue where some users may be unable to see their labels in the Shipments tab of the Web App. Our team is actively investigating and working toward a resolution. We’ll provide another update as soon as we have more information.

USPS has reported an intermittent outage impacting their label generation API . Their support team is currently investigating. We are monitoring the issue and will provide an update as soon as USPS shares further information

Hi team, we’re currently seeing an elevated error rate affecting USPS Manifest generation. We've reached out to carrier and working to resolve it. We’ll keep you posted with further updates.

We have detected an elevated error rate from Royal Mail_SF Tracking API. Our team has escalated the issue with the data provider. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

Hi Team, We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. We keep you updated as soon as we receive reply from the carrier

We are experiencing an interruption with USPS QR Code generation. Our team has reached out to USPS and is actively monitoring the situation. USPS label generation without QR codes is fully operational We’ll keep you updated as soon as we receive a response from the carrier

We are actively investigating an issue affecting order data from store connections. Missing order data may have occurred between September 8, 2026 at 17:16 UTC and September 9, 2026 at 06:41 UTC. Our team is currently investigating the issue and working to determine the impact and resolution. We will provide further updates as more information becomes available.

We are continuing to investigate this issue.

We’re seeing elevated error rates for the Lasership Transaction services and it's affecting label generation. We are actively monitoring the status of these issues and will provide further updates soon.