Shippo Outage History

Shippo degraded · 1 active incident View live status →

Shippo had 109 outages in the last 2 years totaling 184h 13m of downtime — averaging 4.5 incidents per month.

There were 109 Shippo outages since December 23, 2025 totaling 184h 13m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.goshippo.com

Minor October 4, 2026

DPD Germany Tracking Disruption

Detected by Pingoru
Oct 04, 2026, 05:03 PM UTC
Resolved
Oct 04, 2026, 06:44 PM UTC
Duration
1h 41m
Affected: DPD DE
Timeline · 2 updates
  1. investigating Oct 04, 2026, 05:03 PM UTC

    Hi Team, we are currently seeing an interruption in DPD Germany tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to DPD Germany and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

  2. resolved Oct 04, 2026, 06:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 4, 2026

UPS Service Degradation

Detected by Pingoru
Oct 04, 2026, 03:04 PM UTC
Resolved
Oct 04, 2026, 05:00 PM UTC
Duration
1h 56m
Affected: UPS
Timeline · 2 updates
  1. investigating Oct 04, 2026, 03:04 PM UTC

    We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored

  2. resolved Oct 04, 2026, 05:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 4, 2026

Canada Post Shipment service outage

Detected by Pingoru
Oct 04, 2026, 02:56 AM UTC
Resolved
Oct 04, 2026, 07:12 AM UTC
Duration
4h 16m
Affected: Canada Post
Timeline · 2 updates
  1. investigating Oct 04, 2026, 02:56 AM UTC

    We are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. This is a carrier-side issue, and they are actively investigating it. We will provide a further update as soon as we receive one from the carrier.

  2. resolved Oct 04, 2026, 07:12 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 3, 2026

DPD Germany service degradation

Detected by Pingoru
Oct 03, 2026, 05:41 AM UTC
Resolved
Oct 04, 2026, 12:36 PM UTC
Duration
1d 6h
Affected: DPD DE
Timeline · 2 updates
  1. investigating Oct 03, 2026, 05:41 AM UTC

    We are currently seeing an interruption in DPD Germany tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to DPD Germany and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

  2. resolved Oct 04, 2026, 12:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 2, 2026

DPD DE Tracking Disruption

Detected by Pingoru
Oct 02, 2026, 05:45 AM UTC
Resolved
Oct 02, 2026, 08:59 AM UTC
Duration
3h 14m
Affected: DPD DE
Timeline · 2 updates
  1. investigating Oct 02, 2026, 05:45 AM UTC

    Hi Team, we are currently seeing an interruption in DPD Germany tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to DPD Germany and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

  2. resolved Oct 02, 2026, 08:59 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 2, 2026

USPS Tracking disruption

Detected by Pingoru
Oct 02, 2026, 05:36 AM UTC
Resolved
Oct 02, 2026, 07:58 AM UTC
Duration
2h 21m
Affected: USPS
Timeline · 2 updates
  1. investigating Oct 02, 2026, 05:36 AM UTC

    Hi Team, we are currently seeing an interruption in USPS tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

  2. resolved Oct 02, 2026, 07:58 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 1, 2026

Elevated error rate on USPS Shipment API

Detected by Pingoru
Oct 01, 2026, 10:46 PM UTC
Resolved
Oct 02, 2026, 02:48 AM UTC
Duration
4h 1m
Affected: USPS
Timeline · 2 updates
  1. investigating Oct 01, 2026, 10:46 PM UTC

    Hi Team, We are currently observing an elevated error rate on USPS's Shipment API. Rate quotes and label generation will be unavailable. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

  2. resolved Oct 02, 2026, 02:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 1, 2026

Elevated error rate on Canada Post Shipment API

Detected by Pingoru
Oct 01, 2026, 08:05 PM UTC
Resolved
Oct 01, 2026, 09:29 PM UTC
Duration
1h 23m
Affected: Canada Post
Timeline · 2 updates
  1. investigating Oct 01, 2026, 08:05 PM UTC

    Hi Team, We are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes and label generation will be unavailable. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

  2. resolved Oct 01, 2026, 09:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 1, 2026

Deutsche Post Tracking Disruption

Detected by Pingoru
Oct 01, 2026, 04:41 AM UTC
Resolved
Oct 01, 2026, 01:13 PM UTC
Duration
8h 32m
Affected: Deutsche Post
Timeline · 2 updates
  1. investigating Oct 01, 2026, 04:41 AM UTC

    Hi Team, we are currently seeing an interruption in Deutsche Post tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to Deutsche Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

  2. resolved Oct 01, 2026, 01:13 PM UTC

    The issue has been resolved and the service is now operational.

Read the full incident report →

Notice September 30, 2026

Elevated error rate on ontrac Transaction API

Detected by Pingoru
Sep 30, 2026, 02:02 AM UTC
Resolved
Sep 30, 2026, 06:34 AM UTC
Duration
4h 31m
Affected: OnTrac
Timeline · 3 updates
  1. investigating Sep 30, 2026, 02:02 AM UTC

    We have detected an elevated error rate from ontrac Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.

  2. investigating Sep 30, 2026, 06:31 AM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 30, 2026, 06:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 29, 2026

USPS Service Degradation

Detected by Pingoru
Sep 29, 2026, 11:58 AM UTC
Resolved
Sep 29, 2026, 01:26 PM UTC
Duration
1h 27m
Affected: USPS
Timeline · 2 updates
  1. investigating Sep 29, 2026, 11:58 AM UTC

    Hi Team, we are currently observing an elevated error rate on USPS's Shipment API. Rate quotes and label generation will be unavailable. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

  2. resolved Sep 29, 2026, 01:26 PM UTC

    The issue has been resolved and the service is now operational.

Read the full incident report →

Notice September 27, 2026

Deutsche Post Transaction API Outage

Detected by Pingoru
Sep 27, 2026, 06:20 PM UTC
Resolved
Sep 27, 2026, 07:15 PM UTC
Duration
54m
Affected: Deutsche Post
Timeline · 2 updates
  1. investigating Sep 27, 2026, 06:20 PM UTC

    Hi Team, we are currently observing an elevated error rate on Deutsche Post's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to Deutsche Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

  2. resolved Sep 27, 2026, 07:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 27, 2026

UPS Tracking disruption

Detected by Pingoru
Sep 27, 2026, 04:01 AM UTC
Resolved
Sep 27, 2026, 07:15 PM UTC
Duration
15h 14m
Affected: UPS
Timeline · 2 updates
  1. investigating Sep 27, 2026, 04:01 AM UTC

    We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored

  2. resolved Sep 27, 2026, 07:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 25, 2026

Elevated error rate on Canada Post Shipment

Detected by Pingoru
Sep 25, 2026, 08:08 AM UTC
Resolved
Sep 25, 2026, 09:17 AM UTC
Duration
1h 8m
Affected: Canada Post
Timeline · 2 updates
  1. investigating Sep 25, 2026, 08:08 AM UTC

    Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes are affected, and label generation may fail downstream. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

  2. resolved Sep 25, 2026, 09:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 24, 2026

Axlehire Shipment and Tracking Outage

Detected by Pingoru
Sep 24, 2026, 08:51 AM UTC
Resolved
Sep 24, 2026, 11:49 AM UTC
Duration
2h 58m
Affected: Axlehire
Timeline · 2 updates
  1. investigating Sep 24, 2026, 08:51 AM UTC

    We are experiencing an interruption in Axlehire tracking events from the carrier and Shipment service. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates and Rating service will be delayed but will be sent once the carrier's API is restored.

  2. resolved Sep 24, 2026, 11:49 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 22, 2026

Elevated error in USPS Manifest generation

Detected by Pingoru
Sep 22, 2026, 07:39 AM UTC
Resolved
Sep 22, 2026, 10:03 AM UTC
Duration
2h 24m
Affected: USPS
Timeline · 3 updates
  1. investigating Sep 22, 2026, 07:39 AM UTC

    We are currently observing an elevated error rate affecting USPS Manifest generation. Label generation is not impacted. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive from the carrier.

  2. monitoring Sep 22, 2026, 09:16 AM UTC

    USPS has deployed a fix and the service has started recovering. We are continuing to monitor and will share any further updates.

  3. resolved Sep 22, 2026, 10:03 AM UTC

    The issue has been resolved, and the service is now operational.

Read the full incident report →

Major September 20, 2026

Axlehire tracking disruptions

Detected by Pingoru
Sep 20, 2026, 12:17 PM UTC
Resolved
Sep 22, 2026, 08:09 AM UTC
Duration
1d 19h
Affected: Axlehire
Timeline · 2 updates
  1. investigating Sep 20, 2026, 12:17 PM UTC

    We are experiencing an interruption in Axlehire tracking events from the carrier. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.

  2. resolved Sep 22, 2026, 08:09 AM UTC

    The issue has been resolved and the service is now operational.

Read the full incident report →

Notice September 17, 2026

Web App – Labels not visible in shipments tab

Detected by Pingoru
Sep 17, 2026, 08:53 PM UTC
Resolved
Sep 18, 2026, 03:55 AM UTC
Duration
7h 1m
Affected: Shippo Web Dashboard
Timeline · 2 updates
  1. investigating Sep 17, 2026, 08:53 PM UTC

    We’re seeing an issue where some users may be unable to see their labels in the Shipments tab of the Web App. Our team is actively investigating and working toward a resolution. We’ll provide another update as soon as we have more information.

  2. resolved Sep 18, 2026, 03:55 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 17, 2026

USPS intermittent Outage impacting V3 Label generation

Detected by Pingoru
Sep 17, 2026, 04:48 AM UTC
Resolved
Sep 17, 2026, 07:58 AM UTC
Duration
3h 10m
Affected: USPS
Timeline · 2 updates
  1. investigating Sep 17, 2026, 04:48 AM UTC

    USPS has reported an intermittent outage impacting their label generation API . Their support team is currently investigating. We are monitoring the issue and will provide an update as soon as USPS shares further information

  2. resolved Sep 17, 2026, 07:58 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 16, 2026

Elevated error rate USPS Manifest generation

Detected by Pingoru
Sep 16, 2026, 04:25 AM UTC
Resolved
Sep 16, 2026, 11:09 AM UTC
Duration
6h 44m
Affected: USPS
Timeline · 4 updates
  1. investigating Sep 16, 2026, 04:25 AM UTC

    Hi team, we’re currently seeing an elevated error rate affecting USPS Manifest generation. We've reached out to carrier and working to resolve it. We’ll keep you posted with further updates.

  2. monitoring Sep 16, 2026, 08:47 AM UTC

    The USPS team has deployed a fix and the service has started recovering. We’re closely monitoring the service and will keep posted with further updates.

  3. monitoring Sep 16, 2026, 08:48 AM UTC

    The USPS team has deployed a fix and the service has started recovering. We’re closely monitoring the service and will keep posted with further updates.

  4. resolved Sep 16, 2026, 11:09 AM UTC

    The issue has been resolved, and the service is now operational.

Read the full incident report →

Major September 12, 2026

Elevated error rate on Royal Mail_SF Tracking

Detected by Pingoru
Sep 12, 2026, 09:47 PM UTC
Resolved
Sep 13, 2026, 12:20 AM UTC
Duration
2h 32m
Affected: Royal Mail (Storefeeder)
Timeline · 2 updates
  1. investigating Sep 12, 2026, 09:47 PM UTC

    We have detected an elevated error rate from Royal Mail_SF Tracking API. Our team has escalated the issue with the data provider. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

  2. resolved Sep 13, 2026, 12:20 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 11, 2026

Elevated error rate on USPS QR code generation

Detected by Pingoru
Sep 11, 2026, 01:33 AM UTC
Resolved
Sep 11, 2026, 02:33 PM UTC
Duration
12h 59m
Affected: USPS
Timeline · 4 updates
  1. investigating Sep 11, 2026, 01:33 AM UTC

    Hi Team, We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. We keep you updated as soon as we receive reply from the carrier

  2. investigating Sep 11, 2026, 05:21 AM UTC

    We are experiencing an interruption with USPS QR Code generation. Our team has reached out to USPS and is actively monitoring the situation. USPS label generation without QR codes is fully operational We’ll keep you updated as soon as we receive a response from the carrier

  3. monitoring Sep 11, 2026, 12:39 PM UTC

    USPS QR code generation has recovered and is currently functioning as expected. Our team is continuing to monitor the service closely to ensure stability.

  4. resolved Sep 11, 2026, 02:33 PM UTC

    The issue has been resolved and the services are back to operational.

Read the full incident report →

Notice September 9, 2026

Elevated error rate on Shippo Web Dashboard

Detected by Pingoru
Sep 09, 2026, 09:01 PM UTC
Resolved
Sep 10, 2026, 01:50 PM UTC
Duration
16h 48m
Affected: Shippo Web Dashboard
Timeline · 5 updates
  1. investigating Sep 09, 2026, 09:01 PM UTC

    We are actively investigating an issue affecting order data from store connections. Missing order data may have occurred between September 8, 2026 at 17:16 UTC and September 9, 2026 at 06:41 UTC. Our team is currently investigating the issue and working to determine the impact and resolution. We will provide further updates as more information becomes available.

  2. investigating Sep 09, 2026, 09:57 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 10, 2026, 01:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Sep 10, 2026, 01:30 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Sep 10, 2026, 01:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 8, 2026

Elevated error rates for the Lasership Transaction services

Detected by Pingoru
Sep 08, 2026, 07:22 PM UTC
Resolved
Sep 08, 2026, 08:52 PM UTC
Duration
1h 29m
Affected: Lasership
Timeline · 2 updates
  1. investigating Sep 08, 2026, 07:22 PM UTC

    We’re seeing elevated error rates for the Lasership Transaction services and it's affecting label generation. We are actively monitoring the status of these issues and will provide further updates soon.

  2. resolved Sep 08, 2026, 08:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 5, 2026

APG Tracking disruption

Detected by Pingoru
Sep 05, 2026, 07:12 PM UTC
Resolved
Sep 05, 2026, 09:44 PM UTC
Duration
2h 32m
Affected: APG
Timeline · 2 updates
  1. investigating Sep 05, 2026, 07:12 PM UTC

    We are experiencing an interruption in APG tracking events from the carrier. Our team has reached out to APG and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.

  2. resolved Sep 05, 2026, 09:44 PM UTC

    This incident has been resolved.

Read the full incident report →