Shippo Outage History

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There were 27 Shippo outages since February 5, 2026 totaling 230h 48m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.goshippo.com

Critical April 16, 2026

Elevated Error Rates Across Shippo Services

Detected by Pingoru
Apr 16, 2026, 10:44 PM UTC
Resolved
Apr 16, 2026, 11:25 PM UTC
Duration
40m
Affected: Shippo REST APIShippo Web DashboardShippo Platform API
Timeline · 3 updates
  1. investigating Apr 16, 2026, 10:44 PM UTC

    We're seeing elevated error rates across Shippo's services. We're actively investigating and will post updates soon.

  2. monitoring Apr 16, 2026, 11:16 PM UTC

    We've seen the error rates subside and systems are operating normally. We'll continue to monitor

  3. resolved Apr 16, 2026, 11:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 14, 2026

Elevated error rate on Colissimo and La Poste's transaction service

Detected by Pingoru
Apr 14, 2026, 08:44 PM UTC
Resolved
Apr 14, 2026, 10:01 PM UTC
Duration
1h 16m
Affected: ColissimoLa Poste
Timeline · 2 updates
  1. investigating Apr 14, 2026, 08:44 PM UTC

    We are experiencing elevated error rate on La Poste and Colissimo's transaction service and it is affecting Label Generation. The carrier appears to be experiencing an outage on their side. We've reached out to them asking for an ETA and actively monitoring the status of these issues and will keep you posted on this.

  2. resolved Apr 14, 2026, 10:01 PM UTC

    The error rate has decreased. The carrier’s status is green, and the service is fully operational.

Read the full incident report →

Notice April 13, 2026

Observing Interruption in Receiving USPS Tracking Events

Detected by Pingoru
Apr 13, 2026, 02:37 AM UTC
Resolved
Apr 13, 2026, 08:24 AM UTC
Duration
5h 47m
Affected: USPS
Timeline · 2 updates
  1. investigating Apr 13, 2026, 02:37 AM UTC

    We are experiencing an interruption in USPS tracking events from the carrier. We have reached out to USPS and actively monitoring the situation. We will keep you updated as soon as we receive an update from the carrier.

  2. resolved Apr 13, 2026, 08:24 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 12, 2026

Elevated error rate on Canada Post Shipment service

Detected by Pingoru
Apr 12, 2026, 03:46 AM UTC
Resolved
Apr 12, 2026, 10:50 AM UTC
Duration
7h 3m
Affected: Canada Post
Timeline · 2 updates
  1. investigating Apr 12, 2026, 03:47 AM UTC

    We are experiencing elevated error rate on Canada Post Shipment service and it is affecting Label Generation. We have reached out to the carrier and actively monitoring the status of these issues and will keep you posted on this.

  2. resolved Apr 12, 2026, 10:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 7, 2026

Elevated error on royal Mail sf tracking

Detected by Pingoru
Apr 07, 2026, 02:12 AM UTC
Resolved
Apr 07, 2026, 03:43 AM UTC
Duration
1h 31m
Affected: Royal Mail (Storefeeder)
Timeline · 3 updates
  1. investigating Apr 07, 2026, 02:12 AM UTC

    We have detected an elevated error rate from Royal Mail (SF)'s Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

  2. investigating Apr 07, 2026, 03:00 AM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 07, 2026, 03:43 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 2, 2026

Degraded performance on Australia Post Tracking

Detected by Pingoru
Apr 02, 2026, 09:11 PM UTC
Resolved
Apr 06, 2026, 04:00 PM UTC
Duration
3d 18h
Affected: Australia Post
Timeline · 3 updates
  1. investigating Apr 02, 2026, 09:11 PM UTC

    We’ve been informed by our service provider that they are currently experiencing a decline in their connection to Australia Post’s tracking system, which may result in fewer tracking updates or delayed tracking events for some shipments. During this time, some shipments may display incomplete or delayed tracking updates. This issue is limited to tracking visibility and does not impact shipment movement or delivery with Australia Post. The carrier is actively investigating and working on a resolution. We will continue to monitor the situation and provide updates as they become available.

  2. identified Apr 05, 2026, 05:42 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 06, 2026, 04:00 PM UTC

    Fix has been deployed and the service back to operational

Read the full incident report →

Critical April 2, 2026

Intermittent USPS API Outage on multiple API

Detected by Pingoru
Apr 02, 2026, 07:09 PM UTC
Resolved
Apr 02, 2026, 08:19 PM UTC
Duration
1h 10m
Affected: USPS
Timeline · 5 updates
  1. investigating Apr 02, 2026, 07:09 PM UTC

    We are currently experiencing issues with USPS affecting multiple USPS APIs. USPS has acknowledged the issue and their support teams are actively investigating. We are closely monitoring the situation and will provide updates as soon as more information becomes available.

  2. investigating Apr 02, 2026, 07:18 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 02, 2026, 07:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Apr 02, 2026, 07:50 PM UTC

    USPS integration is currently degraded. Customers using standalone tracking may experience delayed tracking updates, and international label generation is also degraded. We are actively monitoring the issue and will keep you posted with any further updates.

  5. resolved Apr 02, 2026, 08:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 31, 2026

USPS Tracking disruption

Detected by Pingoru
Mar 31, 2026, 02:27 AM UTC
Resolved
Mar 31, 2026, 07:46 AM UTC
Duration
5h 19m
Affected: USPS
Timeline · 2 updates
  1. investigating Mar 31, 2026, 02:27 AM UTC

    We are currently experiencing an interruption in USPS tracking events, which appears to be due to a carrier-side issue. USPS is actively investigating the problem. We have reached out to them for an ETA and are closely monitoring the situation. We will keep you informed as soon as we have further updates.

  2. resolved Mar 31, 2026, 07:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 22, 2026

Delay in USPS Tracking Updates

Detected by Pingoru
Mar 22, 2026, 02:59 AM UTC
Resolved
Mar 22, 2026, 09:03 AM UTC
Duration
6h 3m
Affected: USPS
Timeline · 2 updates
  1. investigating Mar 22, 2026, 02:59 AM UTC

    We are currently experiencing an interruption in tracking events from USPS. Our team is actively monitoring the situation, and we will keep you posted with updates.

  2. resolved Mar 22, 2026, 09:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 19, 2026

FedEx's API outage

Detected by Pingoru
Mar 19, 2026, 06:53 AM UTC
Resolved
Mar 20, 2026, 01:14 PM UTC
Duration
1d 6h
Affected: FedEx
Timeline · 5 updates
  1. investigating Mar 19, 2026, 06:53 AM UTC

    We are experiencing elevated error rate on FedEx's multiple services including Shipment, Tracking and Transaction. We've reached out to the carrier and actively monitoring the status of these issues and will provide further updates soon.

  2. monitoring Mar 19, 2026, 10:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 19, 2026, 10:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 20, 2026, 09:22 AM UTC

    FedEx services recovered around 21:57 UTC last night. All services are now operating normally. We continue monitoring the situation.

  5. resolved Mar 20, 2026, 01:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 17, 2026

Elevated error rate on Canada Post Tracking API

Detected by Pingoru
Mar 17, 2026, 04:26 PM UTC
Resolved
Mar 18, 2026, 07:48 PM UTC
Duration
1d 3h
Affected: Canada Post
Timeline · 5 updates
  1. investigating Mar 17, 2026, 04:26 PM UTC

    We have detected an elevated error rate from the Canada_Post Tracking API. Our team has contacted the carrier and we are monitoring the situation

  2. monitoring Mar 17, 2026, 04:37 PM UTC

    We are currently investigating this issue.

  3. investigating Mar 17, 2026, 05:21 PM UTC

    We are currently investigating this issue.

  4. monitoring Mar 18, 2026, 11:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 18, 2026, 07:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 16, 2026

Degraded API Performance

Detected by Pingoru
Mar 16, 2026, 04:47 PM UTC
Resolved
Mar 16, 2026, 05:24 PM UTC
Duration
37m
Affected: Shippo REST APIShippo Web DashboardShippo Platform API
Timeline · 5 updates
  1. investigating Mar 16, 2026, 04:47 PM UTC

    we’re currently seeing an issue impacting multiple services across Shippo. Our team is actively investigating the situation and working to identify the root cause. We’ll share further updates as soon as we have more information.

  2. investigating Mar 16, 2026, 04:51 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 16, 2026, 04:57 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 16, 2026, 04:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 16, 2026, 05:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 16, 2026

Elevated error rate on Passport Shipment API

Detected by Pingoru
Mar 16, 2026, 12:39 PM UTC
Resolved
Mar 16, 2026, 05:25 PM UTC
Duration
4h 46m
Affected: Passport
Timeline · 2 updates
  1. investigating Mar 16, 2026, 12:39 PM UTC

    We have detected an elevated error rate from Passport Shipment API. We are monitoring the situation.

  2. resolved Mar 16, 2026, 05:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 16, 2026

USPS tracking outage

Detected by Pingoru
Mar 16, 2026, 10:27 AM UTC
Resolved
Mar 16, 2026, 12:12 PM UTC
Duration
1h 44m
Affected: USPS
Timeline · 2 updates
  1. investigating Mar 16, 2026, 10:27 AM UTC

    USPS tracking maintenance was completed about 2 hours ago, but we are still not receiving any tracking updates. We have reached out to USPS for clarification and will keep you posted once we receive an update.

  2. resolved Mar 16, 2026, 12:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 15, 2026

Elevated error rate on canada Post Shipment Service

Detected by Pingoru
Mar 15, 2026, 10:03 PM UTC
Resolved
Mar 15, 2026, 11:14 PM UTC
Duration
1h 11m
Affected: Canada Post
Timeline · 2 updates
  1. investigating Mar 15, 2026, 10:03 PM UTC

    We have detected an elevated error rate from Canada post Shipment API. Our team has contacted the carrier and we are monitoring the situation. During this time, Shipment updates may be delayed but will be sent once the carrier’s API is restored

  2. resolved Mar 15, 2026, 11:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 12, 2026

Temporary disruption affecting USPS Military and U.S. Territory Shipments

Detected by Pingoru
Mar 12, 2026, 04:52 PM UTC
Resolved
Mar 13, 2026, 06:21 PM UTC
Duration
1d 1h
Affected: USPS
Timeline · 3 updates
  1. investigating Mar 12, 2026, 04:52 PM UTC

    We are currently experiencing a temporary disruption affecting label generation for USPS shipments destined for U.S. military addresses and certain U.S. territories. We are working with the carrier to restore normal service as quickly as possible.

  2. investigating Mar 12, 2026, 06:26 PM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 13, 2026, 06:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 12, 2026

Elevated error rate on USPS Transaction API

Detected by Pingoru
Mar 12, 2026, 04:21 PM UTC
Resolved
Mar 12, 2026, 04:54 PM UTC
Duration
32m
Affected: USPS
Timeline · 4 updates
  1. investigating Mar 12, 2026, 04:21 PM UTC

    We are currently experiencing an issue affecting USPS label generation via the API, which is impacting our ability to create both domestic and international USPS labels. Our team is actively investigating the issue and is in contact with USPS to identify the cause and restore normal service as quickly as possible.

  2. investigating Mar 12, 2026, 04:36 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 12, 2026, 04:37 PM UTC

    We started seeing recovery for label generation , we are monitoring things for a while

  4. resolved Mar 12, 2026, 04:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 11, 2026

Elevated error rate on La Poste Tracking

Detected by Pingoru
Mar 11, 2026, 02:16 PM UTC
Resolved
Mar 11, 2026, 02:58 PM UTC
Duration
42m
Affected: La Poste
Timeline · 2 updates
  1. investigating Mar 11, 2026, 02:16 PM UTC

    We have detected an elevated error rate from La Poste's Tracking API. The carrier appears to be experiencing an outage on their side. We are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

  2. resolved Mar 11, 2026, 02:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 8, 2026

USPS Manifest outage

Detected by Pingoru
Mar 08, 2026, 10:32 AM UTC
Resolved
Mar 08, 2026, 01:19 PM UTC
Duration
2h 46m
Affected: USPS
Timeline · 2 updates
  1. investigating Mar 08, 2026, 10:32 AM UTC

    Hey team, we had a maintenance window for USPS. Although the maintenance has been completed, we are currently seeing a high error rate for manifest. This should not affect shipments but we are seeking clarification from USPS. We will keep you updated as soon as we have more information.

  2. resolved Mar 08, 2026, 01:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 5, 2026

Elevated error rate on ONTRAC Transaction API Service

Detected by Pingoru
Mar 05, 2026, 02:38 PM UTC
Resolved
Mar 05, 2026, 03:43 PM UTC
Duration
1h 4m
Affected: OnTrac
Timeline · 3 updates
  1. investigating Mar 05, 2026, 02:38 PM UTC

    We have detected an elevated error rate from ONTRAC Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Transaction updates may be delayed but will be sent once the carrier’s API is restored

  2. identified Mar 05, 2026, 03:20 PM UTC

    The issue affecting OnTrac transaction updates has been identified as a carrier-side system outage. The OnTrac Engineering Team is actively working to resolve the issue. We will provide further updates as they become available.

  3. resolved Mar 05, 2026, 03:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 4, 2026

USPS QR Code Service Disruption

Detected by Pingoru
Mar 04, 2026, 03:32 AM UTC
Resolved
Mar 04, 2026, 05:43 AM UTC
Duration
2h 10m
Affected: USPS
Timeline · 2 updates
  1. investigating Mar 04, 2026, 03:32 AM UTC

    We are currently experiencing a service disruption affecting USPS QR code functionality due to a connection issue. The issue began around 6:00 PM PST and is ongoing. We are actively working with USPS to investigate and resolve the problem as quickly as possible.

  2. resolved Mar 04, 2026, 05:43 AM UTC

    USPS has confirmed that the issue has been resolved. We are no longer seeing connection errors, and the service is now fully operational.

Read the full incident report →

Minor February 24, 2026

Elevated error rate on Royal Mail (SF) Tracking

Detected by Pingoru
Feb 24, 2026, 01:03 PM UTC
Resolved
Feb 24, 2026, 01:31 PM UTC
Duration
28m
Affected: Royal Mail (Storefeeder)
Timeline · 2 updates
  1. investigating Feb 24, 2026, 01:03 PM UTC

    We have detected an elevated error rate from Royal Mail (SF)'s Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

  2. resolved Feb 24, 2026, 01:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 18, 2026

Elevated error rate on Deutsche Post Tracking Service

Detected by Pingoru
Feb 18, 2026, 11:23 AM UTC
Resolved
Feb 18, 2026, 12:46 PM UTC
Duration
1h 23m
Affected: Deutsche Post
Timeline · 2 updates
  1. investigating Feb 18, 2026, 11:23 AM UTC

    We’ve detected an elevated error rate from Deutsche Post. The carrier has confirmed they are currently experiencing an issue impacting Tracking service, and we’re actively monitoring the situation. During this time, updates may be delayed but will be sent once the carrier's API is restored.

  2. resolved Feb 18, 2026, 12:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 16, 2026

Elevated error rate on Deutsche Post Services

Detected by Pingoru
Feb 16, 2026, 08:35 AM UTC
Resolved
Feb 16, 2026, 04:04 PM UTC
Duration
7h 29m
Affected: Deutsche Post
Timeline · 2 updates
  1. investigating Feb 16, 2026, 08:35 AM UTC

    We’ve detected an elevated error rate from Deutsche Post. The carrier has confirmed they are currently experiencing an issue impacting all of their services, and we’re actively monitoring the situation. During this time, updates may be delayed but will be sent once the carrier's API is restored.

  2. resolved Feb 16, 2026, 04:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 11, 2026

USPS QR Code Generation Issues

Detected by Pingoru
Feb 11, 2026, 10:38 PM UTC
Resolved
Feb 12, 2026, 01:36 AM UTC
Duration
2h 58m
Affected: USPS
Timeline · 2 updates
  1. investigating Feb 11, 2026, 10:38 PM UTC

    We’re seeing some issues generating QR Code with USPS. We have reached out to the carrier and actively monitoring the status of this issue and will provide further updates soon.

  2. resolved Feb 12, 2026, 01:36 AM UTC

    This incident has been resolved.

Read the full incident report →

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