Shippo had 109 outages in the last 2 years totaling 195h 0m of downtime — averaging 4.5 incidents per month.
There were 109 Shippo outages since December 23, 2025 totaling 195h 0m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored
This incident has been resolved.
Hi Team, we are currently seeing an interruption in DPD Germany tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to DPD Germany and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
This incident has been resolved.
We are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. This is a carrier-side issue, and they are actively investigating it. We will provide a further update as soon as we receive one from the carrier.
This incident has been resolved.
We are currently seeing an interruption in DPD Germany tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to DPD Germany and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
This incident has been resolved.
Hi Team, we are currently seeing an interruption in DPD Germany tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to DPD Germany and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
This incident has been resolved.
Hi Team, we are currently seeing an interruption in USPS tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
This incident has been resolved.
Hi Team, We are currently observing an elevated error rate on USPS's Shipment API. Rate quotes and label generation will be unavailable. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
This incident has been resolved.
Hi Team, We are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes and label generation will be unavailable. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
This incident has been resolved.
Hi Team, we are currently seeing an interruption in Deutsche Post tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to Deutsche Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
The issue has been resolved and the service is now operational.
We have detected an elevated error rate from ontrac Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.
We are continuing to investigate this issue.
This incident has been resolved.
Hi Team, we are currently observing an elevated error rate on USPS's Shipment API. Rate quotes and label generation will be unavailable. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
The issue has been resolved and the service is now operational.
Hi Team, we are currently observing an elevated error rate on Deutsche Post's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to Deutsche Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
This incident has been resolved.
We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored
This incident has been resolved.
Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes are affected, and label generation may fail downstream. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
This incident has been resolved.
We are experiencing an interruption in Axlehire tracking events from the carrier and Shipment service. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates and Rating service will be delayed but will be sent once the carrier's API is restored.
This incident has been resolved.
We are currently observing an elevated error rate affecting USPS Manifest generation. Label generation is not impacted. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive from the carrier.
USPS has deployed a fix and the service has started recovering. We are continuing to monitor and will share any further updates.
The issue has been resolved, and the service is now operational.
We are experiencing an interruption in Axlehire tracking events from the carrier. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.
The issue has been resolved and the service is now operational.
We’re seeing an issue where some users may be unable to see their labels in the Shipments tab of the Web App. Our team is actively investigating and working toward a resolution. We’ll provide another update as soon as we have more information.
This incident has been resolved.
USPS has reported an intermittent outage impacting their label generation API . Their support team is currently investigating. We are monitoring the issue and will provide an update as soon as USPS shares further information
This incident has been resolved.
Hi team, we’re currently seeing an elevated error rate affecting USPS Manifest generation. We've reached out to carrier and working to resolve it. We’ll keep you posted with further updates.
The USPS team has deployed a fix and the service has started recovering. We’re closely monitoring the service and will keep posted with further updates.
The USPS team has deployed a fix and the service has started recovering. We’re closely monitoring the service and will keep posted with further updates.
The issue has been resolved, and the service is now operational.
We have detected an elevated error rate from Royal Mail_SF Tracking API. Our team has escalated the issue with the data provider. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
This incident has been resolved.
Hi Team, We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. We keep you updated as soon as we receive reply from the carrier
We are experiencing an interruption with USPS QR Code generation. Our team has reached out to USPS and is actively monitoring the situation. USPS label generation without QR codes is fully operational We’ll keep you updated as soon as we receive a response from the carrier
USPS QR code generation has recovered and is currently functioning as expected. Our team is continuing to monitor the service closely to ensure stability.
The issue has been resolved and the services are back to operational.
We are actively investigating an issue affecting order data from store connections. Missing order data may have occurred between September 8, 2026 at 17:16 UTC and September 9, 2026 at 06:41 UTC. Our team is currently investigating the issue and working to determine the impact and resolution. We will provide further updates as more information becomes available.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We’re seeing elevated error rates for the Lasership Transaction services and it's affecting label generation. We are actively monitoring the status of these issues and will provide further updates soon.
This incident has been resolved.
We are experiencing an interruption in APG tracking events from the carrier. Our team has reached out to APG and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.
This incident has been resolved.