Shippo experienced a major incident on September 20, 2026 affecting Axlehire, lasting 1d 19h. The incident has been resolved; the full update timeline is below.
Affected components
Axlehire
Update timeline
- investigating Sep 20, 2026, 12:17 PM UTC
We are experiencing an interruption in Axlehire tracking events from the carrier. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.
- resolved Sep 22, 2026, 08:09 AM UTC
The issue has been resolved and the service is now operational.