Shippo incident

Elevated error in USPS Manifest generation

Major Resolved View vendor source →

Shippo experienced a major incident on September 22, 2026 affecting USPS, lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2026, 07:39 AM UTC
Resolved
Sep 22, 2026, 10:03 AM UTC
Duration
2h 24m
Detected by Pingoru
Sep 22, 2026, 07:39 AM UTC

Affected components

USPS

Update timeline

  1. investigating Sep 22, 2026, 07:39 AM UTC

    We are currently observing an elevated error rate affecting USPS Manifest generation. Label generation is not impacted. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive from the carrier.

  2. monitoring Sep 22, 2026, 09:16 AM UTC

    USPS has deployed a fix and the service has started recovering. We are continuing to monitor and will share any further updates.

  3. resolved Sep 22, 2026, 10:03 AM UTC

    The issue has been resolved, and the service is now operational.