Shippo experienced a minor incident on September 11, 2026 affecting USPS, lasting 12h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 11, 2026, 01:33 AM UTC
Hi Team, We are experiencing an interruption in USPS tracking events from the carrier. Our team has reached out to USPS and is actively monitoring the situation. We keep you updated as soon as we receive reply from the carrier
- investigating Sep 11, 2026, 05:21 AM UTC
We are experiencing an interruption with USPS QR Code generation. Our team has reached out to USPS and is actively monitoring the situation. USPS label generation without QR codes is fully operational We’ll keep you updated as soon as we receive a response from the carrier
- monitoring Sep 11, 2026, 12:39 PM UTC
USPS QR code generation has recovered and is currently functioning as expected. Our team is continuing to monitor the service closely to ensure stability.
- resolved Sep 11, 2026, 02:33 PM UTC
The issue has been resolved and the services are back to operational.