Shippo incident

Elevated error rate on Colissimo Transaction

Minor Resolved View vendor source →

Shippo experienced a minor incident on August 31, 2026 affecting Colissimo, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2026, 07:06 AM UTC
Resolved
Aug 31, 2026, 07:36 AM UTC
Duration
30m
Detected by Pingoru
Aug 31, 2026, 07:06 AM UTC

Affected components

Colissimo

Update timeline

  1. investigating Aug 31, 2026, 07:06 AM UTC

    We have detected an elevated error rate from Colissimo's Transaction API. The carrier appears to be experiencing an outage on their side and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

  2. resolved Aug 31, 2026, 07:36 AM UTC

    This incident has been resolved.