Shippo experienced a critical incident on September 24, 2026 affecting Axlehire, lasting 2h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Axlehire
Update timeline
- investigating Sep 24, 2026, 08:51 AM UTC
We are experiencing an interruption in Axlehire tracking events from the carrier and Shipment service. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates and Rating service will be delayed but will be sent once the carrier's API is restored.
- resolved Sep 24, 2026, 11:49 AM UTC
This incident has been resolved.